Wayfinding and Signage: Notice of intent

This notice of intent informs the public and other standards development organizations of our intention to develop or adopt a new standard. This is to avoid duplication in the development of accessibility standards. The notice also defines the scope of the standard that we propose, and the period of time during which we invite the public to send us their comments about this standard.

Standards development organization

Accessibility Standards Canada

Contact information


320, St-Joseph Boulevard

Suite 246

Gatineau, QC K1A 0H3

Telephone: 1-833-854-7628

Work program

The work program includes a list of all the in-progress and completed standards at Accessibility Standards Canada. This document includes:

  • the standards Accessibility Standards Canada is currently preparing
  • the standards that Accessibility Standards Canada has published in the preceding period
  • the classification relevant to the subject matter of the standard using the International Classification for Standards, "ICS" code(s)
  • the development-stage code and start date, based on the ISO International harmonized stage codes
  • the public review comment period start and end dates
  • references to any international standards as a basis

Please refer to the document entitled "Work program – Accessibility Standards Canada"

Designation number


Standard type

Accessibility Standards Canada is seeking accreditation concurrent to the development of its first standards. Once Accessibility Standards Canada receives accreditation, we intend that this standard will be a National Standard of Canada.

Standard development activity

New standard

ICS codes

The following codes come from the International Classification for Standards document available on the International Organization for Standardization website.


01.070 – Colour coding

01.075 – Character symbols

01.080.01 – Public Information symbols. Signs. Plates. Labels

Comment period start date

November 24, 2021

Comment period end date

December 8, 2021


There are common areas where persons with disabilities may face barriers to accessible wayfinding and signage. There are important elements of wayfinding and signage that must be addressed to remove the barriers that persons with disabilities face in this area; these elements are listed below. It is recommended that the technical committee address each of these elements. Justification must be provided for any element that is intentionally unaddressed. These elements do not represent an exhaustive list, and therefore relevant additions, accompanied by their rationale, are welcome.

  • Tactile Walking Surface Indicators (TWSIs)
    • Tactile Attention Indicator Surfaces
    • Tactile Direction (Guidance) Indicator Surfaces
  • Signage (indoor and outdoor)
    • Tactile
    • Braille
    • Graphical symbols
    • Emergency (reference to Emergency Egress standard currently being developed by Accessibility Standards Canada)
    • Maps, diagrams and directional signage
  • Accessible paths of travel
    • Indoor
    • Outdoor (reference to Outdoor Spaces standard currently being developed by Accessibility Standards Canada)
  • Wayfinding cues
    • Colour and Texture Contrast (each section noted above could/should have their own subsection on colour and texture contrast)
  • Lighting
  • Audible beacons
  • Public Announcements
  • Acoustics
  • Hearing Loops and Assistive Listening Systems
  • Emerging technologies

Project need

This standard will contribute to Accessibility Standards Canada's mandate to develop and revise accessibility standards. A standard on wayfinding and signage will set out how federally regulated private sector organizations, the Government of Canada and federal agencies can:

  • prevent;
  • identify; and
  • remove barriers to accessibility for Canadians with disabilities

Posted on

November 24, 2021