Making Canada Accessible: Resources and summary

Thank you to those who attended our event on Monday, May 31, 2021. We were happy to engage with so many members of the Canadian public to discuss the future of accessibility. For news about our 2022 annual public meeting, follow us on Twitter, Facebook and LinkedIn, or register to our newsletter.

This event featured guest speakers external to Accessibility Standards Canada (ASC). The opinions and views expressed by the guest speakers are their own and do not necessarily reflect the opinions and views of ASC and its officials. ASC does not endorse the information, opinions and views expressed or provided by the guest speakers, nor does it accept any responsibility for the accuracy, timeliness or reliability of the information, opinions and views expressed or provided by the guest speakers.

On a white background is a powder blue painted maple leaf on the left with several drawings of people forming the outline of the maple leaf. To the right of the drawing, the text "Thank you for joining us!” is written in black.

On this page


On May 31, 2021, Canadians from across the country attended our first Annual Public Meeting. The event was a success, and completely virtual. More than 500 Canadians joined us online to exchange ideas on key accessibility topics, and to hear about the progress of our organization. On this page, find everything from the meeting, including:

  • the full video recording;
  • relevant documents used at the event; and
  • answers to questions from participants.

Can't find what you're looking for? Reach out to us by e-mail or at 1-833-854-7628.

Video recording of the Annual Public Meeting

If you were not able to take part in our event or would like to watch it again, the recording of our Annual Public Meeting is now available. It is 3:07:33 hours in length, and is offered in both official languages, with captions and sign language translation. The English recording is embedded here. For the French recording, click here.

Video Recording of the Annual Public Meeting. Includes captions and American Sign Language (ASL) interpretation. To watch the video on our YouTube page with annotations, click here.


Transcript (coming soon)

We are in the process of preparing the transcript of the Annual Public Meeting document and making it accessible in all formats. You can follow us on Twitter, Facebook, and LinkedIn, or register to our newsletter to see when the transcript will be uploaded.


Presentation by the Board of Directors

The documents below show the slides used by the Board of Directors during their presentations. 



Presentation: Barriers in emergency situations with Paul Lupien

The documents below show the slides used by Paul Lupien during his presentation on barriers in emergency situations.



Event summary

Our first Annual Public Meeting was an opportunity for us to meet Canadians that have the same goal we do: to make Canada accessible for all. During the event, Canadians heard from our Board of Directors and guest accessibility speakers on a variety of accessibility topics. They also got to share ideas and feedback.

  • During the first part of the meeting, our Board of Directors and CEO gave details about our organization. This included: 
    • a summary of our achievements to date, and plans for the future; and
    • our mandate, which is to help make Canada a place without barriers to accessibility.
  • The second part of the meeting consisted of presentations from accessibility experts on 3 key accessibility topics, including:
    1. Accessible service delivery with speaker Maayan Ziv.

      What barriers do you face when trying to access programs and services from federal organizations? What should a standard on accessible service delivery address?

    2. Barriers in emergency situations with speaker Paul Lupien.

      What are some of the key barriers to accessibility created or made worse by emergencies such as COVID-19? What should a standard on emergency measures cover?

    3. Emerging accessibility barriers with speakers Dr. Roberta Timothy, Melissa Graham, and Meenu Sikand.

      What are some of the new barriers that you are facing in federal organizations and spaces?

  • Throughout the event, participants had opportunities to share their thoughts on accessibility areas related to our mandate. They also got to ask the accessibility experts specific questions about their topics.

Questions and answers (coming soon)

Before and during the annual public meeting, participants had an opportunity to ask questions to the Board of Directors and guest speakers. We received many excellent questions, but could not answer them all during the meeting. If we did not answer your question during the Annual Public Meeting, we will follow-up by email with a response.

Coming soon: We are in the process of preparing a questions and answers document and making it accessible. When completed, you will be able to see a list of questions and answers related to our mandate here. Answers will be available in ASL and LSQ. You can follow us on Twitter, Facebook, and LinkedIn, or register to our newsletter for updates on this document.

For more information, or to ask a question about the event: