Accessibility Plan: Targeted accessibility consultation

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Note

This consultation will end on June 23, 2025.

About this consultation

We want to hear from you!

Accessibility Standards Canada is developing its second Accessibility Plan for 2026 to 2028.

The new plan will build on our first Accessibility Plan published in December 2022. It will outline:

  • our accessibility objectives for the next 3 years
  • the accessibility practices we will continue
  • the barriers we have identified
  • the actions we will take to remove these barriers and prevent other barriers

We previously sought input while preparing our 2023 Accessibility Progress Report and 2024 Accessibility Progress Report. We appreciated the valuable feedback we received—it is already helping to inform our approach. 

We invite you to please take a few moments to answer the questions below as we now work on developing the Accessibility Plan for 2026 to 2028. The questions focus on your interactions with our organization. 

The survey includes the following sections and priority areas from the Accessible Canada Act. Please feel free to answer the questions that apply to you most or to skip to other sections:

  • Section 1: Interacting with Accessibility Standards Canada
  • Section 2: Employment
  • Section 3: Built environment
  • Section 4: Information and Communication Technologies (ICT)
  • Section 5: Communication
  • Section 6: Program and service delivery
  • Section 7: Procurement
  • Section 8: Other demographic questions  

Please note that items related to the transportation priority area are included in the built environment section.

Your voice will directly inform our new Accessibility Plan. We will use what we hear to identify the barriers and action items that we will focus on over the next 3 years.

Alternate formats

If you require a different format or prefer to communicate your answers by telephone or email, please contact us.

Privacy statement

Read privacy statement

Accessibility Standards Canada is consulting employees and Canadians that interact with the organization. Your participation is voluntary and won’t impact your interactions with the organization.

Accessibility Standards Canada will use your answers to inform its Accessibility Progress Report. The organization will also use your answers to advance:

  • the objectives in its Accessibility Plan
  • its overall accessibility

The organization is consulting in line with the:

  • Accessible Canada Act (Act)
    • The Act says that organizations must consult people with disabilities. This includes when preparing Accessibility Plans. See Section 69(4)
  • Act and Accessible Canada Regulations (Regulations)
    • They say that organizations must describe how it consulted. See Section 69(5) in the Act and Section 5(3) in the Regulations

How the organization collects and uses your information depends on how you submit your answers. Please see below:

  • Online: If you submit your answers using the following form, your answers can remain anonymous. When you complete the form, do not share your name or other information that identifies you as an individual. The organization will be collecting and using your answers only.
  • Phone: If you submit your answers over the phone, your answers can remain anonymous. When you call us, do not share your name or other information that identifies you as an individual. The organization will be collecting and using your answers only.
  • Email:  If you submit your answers by email, your answers can also remain anonymous. When you email us, do not share your name or other information that identifies you as an individual. The organization will be collecting and using your answers only for the purposes of this consultation. All emails sent to the organization are:
    • Collected through a secure email format under the authority of the:
      • Department of Human Resources and Skills Development Act
      • Department of Social Development Act
    • Stored in the Personal Information Bank entitled Public Communications (PSU 914)
    • Administered in line with the Privacy Act and other applicable laws; and
    • Available as you have the right to access your information (please see the Info Source Web site)

Please note that the organization will keep all answers anonymous in its Accessibility Plan.

 

Consultation form

Section 1: Interacting with Accessibility Standards Canada

How do you interact with us?
Please rank your level of satisfaction with the accessibility of Accessibility Standards Canada’s work environment.
Please rank your level of satisfaction with the accessibility of Accessibility Standards Canada’s Board and committee meetings.
Please rank your level of satisfaction with the accessibility of Accessibility Standards Canada’s technical committee meetings and related work processes.
Please rank your level of satisfaction with the accessibility of Accessibility Standards Canada’s Grants and Contributions Program related to the application and reporting processes.

Section 2: Employment

You may complete this section, or skip to Section 3.
Please rank your level of satisfaction with the accessibility of employment practices at Accessibility Standards Canada.

Section 3: Built environment

You may complete this section, or skip to Section 4.
Please rank your level of satisfaction with the accessibility of Accessibility Standards Canada’s office.

Section 4: Information and Communication Technologies (ICT)

You may complete this section, or skip to Section 5.
Please rank your level of satisfaction with the accessibility of information and communication technologies at Accessibility Standards Canada.

Section 5: Communication

You may complete this section, or skip to Section 6.
Please rank your level of satisfaction with the accessibility of communication practices at Accessibility Standards Canada.

Section 6: Program and service delivery

You may complete this section, or skip to Section 7.
Please rank your level of satisfaction with the accessibility of programs and services at Accessibility Standards Canada.

Section 7: Procurement

You may complete this section, or skip to Section 8.
Please rank your level of satisfaction with the accessibility of the procurement process at Accessibility Standards Canada.

Section 8: Other demographic questions

The Accessible Canada Act defines disability as:

Any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment—or a functional limitation—whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.
 

Are you a person with a disability?
If yes, please select your disability or disabilities from the list below:
Report a problem on this page
Please select all that apply

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