CSA/ASC B651.2 Accessible design for self-service interactive devices including automated banking machines

This standard focuses on technical requirements for accessibility and usability of: 

• automated banking machines (ABMs); 
• ABM sites; and, 
• other self-service interactive devices intended for public use. 

The standard is a revision and combination of two previously existing standards: CAN/CSA-B651.1:09 (R2020) and CAN/CSA-B651.2-07 (R2017). It improves the accessibility of self-service interactive devices, a term that refers to any machine where the user may need to:

• enter data;
• read presented information;
• respond to prompts; or,
• select from a number of choices for a service to be performed.

The standard provides guidance for the accessibility requirements for these devices. It also specifies technical requirements for:

• the design; 
• manufacture; 
• site preparation, and, 
• installation of devices like automated banking machines. 

The standard will contribute to making it easier for Canadians to use these machines with fewer barriers and updated accessibility features. 

CSA/ASC B651.2:25 | Product | CSA Group