Transportation

CAN-ASC-7.1 Travel Journey for People with Disabilities

Areas of focus

Areas where people with disabilities may face barriers during their travel journey include:

• Paths of travel (from parking and/or drop-off zones to terminals)
• Washrooms
• Emergency egress (exit)
• Luggage carousels
• Security screenings
• Communications, including terminal and gate announcements, information on boarding, in-service entertainment and communication, and general communication with employees
• Customer services
• Online services and technologies, including:
  • websites; 
  • self-service counters; and
  • check-in processes.
• Boarding, including the handling of assistive devices, shuttles, and transfers
• Services such as service counters, food kiosks, and shops

This standard is in development

Standard expected to start in summer 2023.

Public review expected in fall 2025.

Publication expected in fall 2026.

Technical Committee Members

To be established

Advancing Accessibility Standards through Inuit Qaujimajatuqangit

Who is leading this research?

Nunavummi Disabilities Makinnasuaqtiit Society

What is the goal of this study?

This study will gather information on how accessibility standards are used in Nunavut. It will identify barriers faced by people with disabilities from an Indigenous perspective.

Why does this study matter?

A better understanding of Indigenous perspectives on disability and accessibility is needed. This will make future standards more relevant to Indigenous communities.

What are the key findings?

Key findings will be shared once the research is completed.