Information and Communication Technologies (ICT)

What this priority area is about

Information and communication technologies (ICT) are the digital tools and systems people use daily. This includes:

  • websites
  • mobile apps
  • software
  • virtual meetings
  • online forms

Under the Accessible Canada Act, this priority area is about ensuring these technologies are accessible. That means creating digital content, services, and tools that everyone can use on their own, no matter their abilities or the devices they use.

Why it matters

ICT helps people to connect, learn, work, and access services independently and effectively. 

Including accessibility from the start makes digital tools work better for everyone. It means the tools can:

  • work with assistive technologies
  • include inclusive communication features
  • ensure easy navigation

This approach creates digital spaces that are inclusive, barrier-free, and simple for all to use.

Key work in this area

Explore our databases to find expert-developed resources to help you design digital tools with inclusion in mind. These databases connect you with standards, technical guides and evidence-based research to guide your work.

 

Standards and technical guides: Practical documents to help you apply accessibility from day one

Research projects: Insights and evidence to support innovation in this area

Displaying 31 - 38 of 38
Title Status Recipient Start year Completed year
Advancing Accessibility Standards through Inuit Qaujimajatuqangit Completed Nunavummi Disabilities Makinnasuaqtiit Society 2021 2024
Usability of Digital Information and Information Technology for Intellectual and Developmental Disabilities Completed Surrey Place 2021 2023
Web accessibility of Canadian banking/financial services Completed Regroupement des aveugles et amblyopes du Québec (RAAQ) 2021 2022
Developing Recommendations and Guidelines for Augmentative and Alternative Communication to Enable Persons with Motor, Communication, and Speech Impairment to Participate in Employment Completed Queen’s University 2020 2023
Future of Work and Disability Completed Inclusive Design Research Centre - Ontario College of Art and Design University 2020 2021
Research and Inform Standards for Next-Generation 911 Completed Neil Squire Society 2020 2023
The Future of Work: Equitable Digital Systems Completed Inclusive Design Research Centre - Ontario College of Art and Design University 2020 2023
Understanding User Perspectives of the Speed, Accuracy, and Delay Trade-off for Captioning Fast-Paced Media Content Completed Ryerson University 2020 2024