Communication Access within the Accessible Canada Act

Information
Priority area
Design and delivery of programs and services
Status
Completed
Recipient
Inclusive Design Research Centre - Ontario College of Art and Design University
Year
2021
Completed year
2023

Goal of the study

People with various communication disabilities face barriers when accessing federal services. This study will gather information on these barriers. It will also gather information on accommodation requirements. The goal will be to use this data to inform future standard development.