Individual 65067's submission
CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774921605079_527
Heading id
s6.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
While the standard will apply initially only to federal facilities
What should we change it to?
While the standard will apply initially only to federal facilities, and those housing federally regulated industries...
Why should we change it?
Does the standard not also apply to federally regulated industries?
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6.1 Background
Heading number portion
6.1
Item id
1774921819793_824
Heading id
s6.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Note: Tactile diagrams, tactile maps and acoustics are not considered within this Standard’s scope of work.
What should we change it to?
Add a sentence: Digital maps are considered in scope.
Why should we change it?
The standard is silent on the concept of digital maps. They present a different use case than physical and tactile maps, and somewhat different accessibility considerations apply.
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6.1 Background
Heading number portion
6.1
Item id
1774922074336_486
Heading id
s6.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Usability and safety: Any technologies are easy to use, safe, and prevent additional obstacles or harm.
What should we change it to?
Signage itself is safe to use and access - that is, people with disabilities are not unfairly put in harm's way to access the information contained in the signage.
Why should we change it?
There's another aspect to "safe" that might be relevant and important: That I, as a person with a disability, am not in harm's way when accessing the information in the signage. For example - I'm not obstructing pedestrian traffic in trying to read or otherwise access the information in the signage.
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6.2 Guiding principles
Heading number portion
6.2
Item id
1774922650581_361
Heading id
s7.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
This Standard provides requirements and guidance on the design, management and implementation of tools and systems that facilitate wayfinding and access to signage throughout physical spaces.
What should we change it to?
No edit suggested here, but I will suggest an addition to the definition of "signage" in Clause 9.
Why should we change it?
It is implicit that "signage" doesn't only refer to directional, location and navigation signage. However, this is what people might gravitate to when thinking about signage - directional signage to rooms or wings in a building, a room number next to a door, etc. As a result, all sorts of other signage might be in scope, but inadvertently excluded - for example, signage in a science lab or a work setting, which might "look and feel" different from the kind of signage we tend to think about. If this is really in scope, I recommend calling it out as such. If it's not in scope, I recommend saying so.
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7.1 General
Heading number portion
7.1
Item id
1774922743821_877
Heading id
s7.3
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
The following topics are not covered in this Standard:
Tactile maps and diagrams
Note: These are not included in this standard at this time as a literature and standards review has indicated a lack of consistency in the approach and application of these tools. More consideration is needed.
Acoustics
Note: This will be a separate standard: CAN-ASC-2.5/ICC A118 Acoustics in the built environment.
Assistive listening systems
What should we change it to?
Add digital maps if they are out of scope. If they are in scope, they should be listed in Clause 7.2.
Why should we change it?
See my previous comment in Clause 6.1 Are digital maps in scope or out of scope? If out of scope, they need to be added here.
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7.3 Exclusions
Heading number portion
7.3
Item id
1774923200051_964
Heading id
s9.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Signage — Means of conveying information about direction, location, safety or action and designed to be clear, concise and consistent. Signage can be audible, text, symbols, tactile or graphical information.
What should we change it to?
Add a note:
Kinds of signage might include but not be limited to: Signage that gives directions to a room or part of building; signage that identifies a specific location; signage that conveys information about actions to be taken; warning signage; and, signage specific to certain kinds of working environments (e.g., labs and other areas where personal protective equipment is worn).
Note 2: Signage might be permanent or temporary. Signage specific to certain kinds of working environments might be made on paper, as opposed to other kinds of material.
Why should we change it?
As with my comment from Clause 6.1 - the standard is silent on the inclusion of certain kinds of signage, such as you would find in a working science lab or other kind of working environment. If this is out of scope, these changes are not necessary, but it should be made explicit that this is the case. The language recommended assumes that it is in scope, but that will be up to the technical committee.
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9.1 Definitions
Heading number portion
9.1
Item id
1774923615118_75
Heading id
s10.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Good lighting is important mainly for safety and communications. There is no standard set of guidelines that will meet everyone's needs.
As people age, their eyes require more light to function effectively. An eye condition can also affect a person’s lighting needs. The same level of light may be fine for a fully-sighted person, excessive for someone with glaucoma and too low for someone with macular degeneration.
In addition to providing visual clarity, lighting is useful in emphasizing important elements of the environment. Lighting makes it easier to identify building elements such as entrances, hallways, obstacles/unsafe areas, stairs, and changes of level.
Light levels, lighting direction, and background decor are factors that help clarify visual information, such as reducing glare.
What should we change it to?
Add after the last sentence in Clause 10.1: Natural lighting can be variable, depending on the presence of windows, the angle of the sun, the time of day, the time of year, and even inclement weather conditions. The interaction between natural and artificial lighting indoors, and the variability of natural light outdoors, are important elements to consider in designing appropriate lighting for signage.
Why should we change it?
Natural lighting can be variable, depending on the presence of windows, the angle of the sun, the time of day, the time of year, and even inclement weather conditions. The interaction between natural and artificial lighting indoors, and the variability of natural light outdoors, is often not considered when contemplating lighting requirements. It may be important in the introductory text of Clause 10.1 to allude to this issue, and note that the requirements provide a baseline that shall be adhered to at all times of day and year, where applicable.
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10.1 Lighting
Heading number portion
10.1
Item id
1774924125522_945
Heading id
s13.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Maps play a pivotal role in accessible wayfinding and signage, especially to understand and navigate complex environments. A wide range of map types, including location plans, guide maps, and navigation maps in printed and digital forms, serve distinct purposes and may require different or additional design standards.
In outdoor spaces, directories and wayfinding kiosks should indicate current location (i.e., “You Are Here”), details to help with orientation (e.g., north arrow, landmarks, buildings), distances, and accessibility conditions (i.e., gradient, surface conditions, widths, obstacles, and hazards).
What should we change it to?
Add a sentence: Wayfinding kiosks, where used, shall be complaint with CSA/ASC B651.2. (This standard would then have to be included in the reference documents in Clause 8.)
Why should we change it?
This section alludes to digital maps, include those incorporated into self-service kiosk-type devices. Those devices should be compliant with CSA/ASC B651.2.
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13.1 General
Heading number portion
13.1
Item id
1774924336815_766
Heading id
s12
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Clause 13 alludes to digital maps, but doesn't include specific requirements around them.
What should we change it to?
See attached file.
Why should we change it?
If digital maps are indeed in scope, there are a set of requirements in between the accessibility of digital maps and their usability which get at whether a user with disabilities accesses and perceives equivalent information - that is, that they get the same information outcome as a person without disabilities. This is the aspect of accessibility and usability that often gets omitted from consideration. Attached to this note is a submission from Brandon Biggs, CEO of XR Navigation, with some proposed language to address this gap, which the committee can consider.
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13. Maps (non-tactile)
Heading number portion
13.
Submission ID
65067
Submitted by
mahadeo.sukhai@idea-stem.ca