EN 301 549 Accessibility requirements for ICT products and services - Annex C (normative) Determination of conformance

Table of contents for Annex C

Note: This Annex is not a mandatory part of this Standard.

C.1 Introduction

This normative annex sets out the means necessary to determine conformance with the individual requirements set out in the body of the present document.

To assist the reader, empty clauses are inserted in order to make the numbering of the annex reflect the clause numbers in the requirements.

C.2 Empty clause

This clause is intentionally left empty.

C.3 Empty clause

This clause is intentionally left empty.

C.4 Functional performance

Clause 4 is informative and does not contain requirements that require testing.

C.5 Generic requirements

C.5.1 Closed functionality

C.5.1.1 Introduction

Clause 5.1.1 is informative and does not contain requirements that require testing.

C.5.1.2 General

C.5.1.2.1 Closed functionality

See clauses C.5.2 to C.13, as applicable.

C.5.1.2.2 Assistive technology

Type of assessment	Testing
Pre-conditions	1. The ICT has closed functionality .
Procedure	1. Determine the closed functions of the ICT. 2. Check that the tests C.5.1.3 to C.5.1.6 can be carried out without the attachment or installation of any assistive technology except personal headsets or inductive loops .
Result	Pass: Check 2 is true Fail: Check 2 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Testing

Pre-conditions

1. The ICT has closed functionality .

Procedure

1. Determine the closed functions of the ICT.

2. Check that the tests C.5.1.3 to C.5.1.6 can be carried out without the attachment or installation of any assistive technology except personal headsets or inductive loops .

Result

Pass: Check 2 is true

Fail: Check 2 is false

Not applicable: Pre-condition 1 is not met.

C.5.1.3 Non-visual access

C.5.1.3.1 Audio output of visual information

Type of assessment	Testing
Pre-conditions	1. Visual information is needed to enable the use of those functions of the ICT that are closed to assistive technology for screen reading.
Procedure	1. Determine the functions of the ICT closed to screen reading. 2. Check that they are all operable using audio output access.
Result	Pass: Check 2 is true Fail: Check 2 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Testing

Pre-conditions

1. Visual information is needed to enable the use of those functions of the ICT that are closed to assistive technology for screen reading.

Procedure

1. Determine the functions of the ICT closed to screen reading.

2. Check that they are all operable using audio output access.

Result

Pass: Check 2 is true

Fail: Check 2 is false

Not applicable: Pre-condition 1 is not met.

C.5.1.3.2 Auditory output delivery including speech

Type of assessment	Inspection
Pre-conditions	1. Auditory output is provided as non-visual access to closed functionality.
Procedure	1. Check that the auditory output is delivered by a mechanism included in or provided with the ICT. 2. Check that the auditory output is delivered by a personal headset that can be connected through a 3,5 mm audio jack or an industry standard connection without requiring the use of vision.
Result	Pass: Check 1 or 2 is true Fail: Checks 1 and 2 are false Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. Auditory output is provided as non-visual access to closed functionality.

Procedure

1. Check that the auditory output is delivered by a mechanism included in or provided with the ICT.

2. Check that the auditory output is delivered by a personal headset that can be connected through a 3,5 mm audio jack or an industry standard connection without requiring the use of vision.

Result

Pass: Check 1 or 2 is true

Fail: Checks 1 and 2 are false

Not applicable: Pre-condition 1 is not met.

C.5.1.3.3 Auditory output correlation

Clause 5.1.3.3 is informative only and contains no requirements requiring test.

C.5.1.3.4 Speech output user control

Type of assessment	Inspection
Pre-conditions	1. Speech output is provided as non-visual access to closed functionality.
Procedure	1. Check that the speech output is capable of being interrupted when requested by the user. 2. Check that the speech output is capable of being repeated when requested by the user.
Result	Pass: All checks are true Fail: Any check is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. Speech output is provided as non-visual access to closed functionality.

Procedure

1. Check that the speech output is capable of being interrupted when requested by the user.

2. Check that the speech output is capable of being repeated when requested by the user.

Result

Pass: All checks are true

Fail: Any check is false

Not applicable: Pre-condition 1 is not met.

C.5.1.3.5 Speech output automatic interruption

Type of assessment	Inspection
Pre-conditions	1. Speech output is provided as non-visual access to closed functionality.
Procedure	1. Determine the closed functions of the ICT. 2. Check that the speech output for each single function is interrupted on a user action. 3. Check that the speech output for each single function is interrupted when new speech output begins.
Result	Pass: Check 2 and 3 are true Fail: Check 2 or 3 are false Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. Speech output is provided as non-visual access to closed functionality.

Procedure

1. Determine the closed functions of the ICT.

2. Check that the speech output for each single function is interrupted on a user action.

3. Check that the speech output for each single function is interrupted when new speech output begins.

Result

Pass: Check 2 and 3 are true

Fail: Check 2 or 3 are false

Not applicable: Pre-condition 1 is not met.

C.5.1.3.6 Speech output for non-text content

Type of assessment	Testing
Pre-conditions	1. Non-text content is presented to users via speech output.
Procedure	1. Check that speech output is provided as an alternative for non-text content. 2. Check that the non-text content is not pure decoration. 3. Check that the non-text content is not used only for visual formatting. 4. Check that the speech output follows the guidance for "text alternative" described in WCAG 2.1 Success Criterion 1.1.1.
Result	Pass: Checks 1 and 2 and 3 and 4 are true; or 1 and 2 are false; or 1 and 3 are false Fail: Checks 1 is true and 2 false; or 1 is true and 3 false; or 1 and 2 and 3 are true and 4 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Testing

Pre-conditions

1. Non-text content is presented to users via speech output.

Procedure

1. Check that speech output is provided as an alternative for non-text content.

2. Check that the non-text content is not pure decoration.

3. Check that the non-text content is not used only for visual formatting.

4. Check that the speech output follows the guidance for "text alternative" described in WCAG 2.1 Success Criterion 1.1.1.

Result

Pass: Checks 1 and 2 and 3 and 4 are true; or 1 and 2 are false; or 1 and 3 are false

Fail: Checks 1 is true and 2 false; or 1 is true and 3 false; or 1 and 2 and 3 are true and 4 is false

Not applicable: Pre-condition 1 is not met.

C.5.1.3.7 Speech output for video information

Type of assessment	Testing
Pre-conditions	1. Pre-recorded video content is needed to enable the use of closed functions of ICT. 2. Speech output is provided as non-visual access to non-text content displayed on closed functionality.
Procedure	1. Check that the speech output presents equivalent information for the pre-recorded video content.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Testing

Pre-conditions

1. Pre-recorded video content is needed to enable the use of closed functions of ICT.

2. Speech output is provided as non-visual access to non-text content displayed on closed functionality.

Procedure

1. Check that the speech output presents equivalent information for the pre-recorded video content.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.3.8 Masked entry

Type of assessment	Testing
Pre-conditions	1. Auditory output is provided as non-visual access to closed functionality. 2. The characters displayed are masking characters. 3. Any option to allow non-private auditory output has not been activated.
Procedure	1. Check that the auditory output is not a spoken version of the characters entered. 2. Check that the auditory output is known to be delivered only to a mechanism for private listening.
Result	Pass: Any check is true Fail: All checks are false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Testing

Pre-conditions

1. Auditory output is provided as non-visual access to closed functionality.

2. The characters displayed are masking characters.

3. Any option to allow non-private auditory output has not been activated.

Procedure

1. Check that the auditory output is not a spoken version of the characters entered.

2. Check that the auditory output is known to be delivered only to a mechanism for private listening.

Result

Pass: Any check is true

Fail: All checks are false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.3.9 Private access to personal data

Type of assessment	Testing
Pre-conditions	1. Auditory output is provided as non-visual access to closed functionality. 2. The output contains data. 3. There is an applicable privacy policy which considers that data to be private.
Procedure	1. Check that the auditory output is only delivered through a mechanism for private listening. 2. Check that the mechanism for private listening can be connected without requiring the use of vision. 3. Check that the auditory output is delivered through all user-selectable mechanisms.
Result	Pass: Checks 1 and 2 or 3 are true Fail: Checks 1 or 2 and 3 are false Not applicable: Pre-conditions 1 or 3 are not met

Type of assessment

Testing

Pre-conditions

1. Auditory output is provided as non-visual access to closed functionality.

2. The output contains data.

3. There is an applicable privacy policy which considers that data to be private.

Procedure

1. Check that the auditory output is only delivered through a mechanism for private listening.

2. Check that the mechanism for private listening can be connected without requiring the use of vision.

3. Check that the auditory output is delivered through all user-selectable mechanisms.

Result

Pass: Checks 1 and 2 or 3 are true

Fail: Checks 1 or 2 and 3 are false

Not applicable: Pre-conditions 1 or 3 are not met

C.5.1.3.10 Non-interfering audio output

Type of assessment	Testing
Pre-conditions	1. Auditory output is provided as non-visual access to closed functionality. 2. The ICT automatically plays interfering audible output.
Procedure	1. Check that the interfering audible output lasts no longer than three seconds.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Testing

Pre-conditions

1. Auditory output is provided as non-visual access to closed functionality.

2. The ICT automatically plays interfering audible output.

Procedure

1. Check that the interfering audible output lasts no longer than three seconds.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.3.11 Private listening volume

Type of assessment	Inspection
Pre-conditions	1. The auditory output is provided as non-visual access to closed functionality. 2. The auditory output is delivered through a mechanism for private listening.
Procedure	1. Check that there is at least one non-visual mode of operation for controlling the volume.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Inspection

Pre-conditions

1. The auditory output is provided as non-visual access to closed functionality.

2. The auditory output is delivered through a mechanism for private listening.

Procedure

1. Check that there is at least one non-visual mode of operation for controlling the volume.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.3.12 Speaker volume

Type of assessment	Inspection and measurement
Pre-conditions	1. The auditory output is provided as non-visual access to closed functionality. 2. The auditory output is delivered through speakers.
Procedure	1. Check that a non-visual incremental volume control is provided. 2. Check that output amplification up to a level of at least 65 dBA (-29 dBPaA) is available.
Result	Pass: Checks 1 and 2 are true Fail: Check 1 or 2 is false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Inspection and measurement

Pre-conditions

1. The auditory output is provided as non-visual access to closed functionality.

2. The auditory output is delivered through speakers.

Procedure

1. Check that a non-visual incremental volume control is provided.

2. Check that output amplification up to a level of at least 65 dBA (-29 dBPaA) is available.

Result

Pass: Checks 1 and 2 are true

Fail: Check 1 or 2 is false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.3.13 Volume reset

Type of assessment	Inspection and measurement
Pre-conditions	1. The auditory output is provided as non-visual access to closed functionality. 2. The ICT is not dedicated to a single user.
Procedure	1. Check that a function is provided to automatically reset the volume to be at a level of 65 dBA or less after every use.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Inspection and measurement

Pre-conditions

1. The auditory output is provided as non-visual access to closed functionality.

2. The ICT is not dedicated to a single user.

Procedure

1. Check that a function is provided to automatically reset the volume to be at a level of 65 dBA or less after every use.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.3.14 Spoken languages

Type of assessment	Testing
Pre-conditions	1. The speech output is provided as non-visual access to closed functionality. 2. The speech output is not proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text. 3. The content is not generated externally and is under the control of the ICT vendor. 4. The displayed languages can be selected using non-visual access. 5. The user has not selected a speech language that is different from the language of the displayed content.
Procedure	1. Check that the speech output is in the same human language of the displayed content provided.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-conditions 1 or 3 are not met

Type of assessment

Testing

Pre-conditions

1. The speech output is provided as non-visual access to closed functionality.

2. The speech output is not proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text.

3. The content is not generated externally and is under the control of the ICT vendor.

4. The displayed languages can be selected using non-visual access.

5. The user has not selected a speech language that is different from the language of the displayed content.

Procedure

1. Check that the speech output is in the same human language of the displayed content provided.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-conditions 1 or 3 are not met

C.5.1.3.15 Non-visual error identification

Type of assessment	Testing
Pre-conditions	1. Speech output is provided as non-visual access to closed functionality. 2. An input error is automatically detected.
Procedure	1. Check that speech output identifies the item that is in error. 2. Check that the speech output describes the item that is in error.
Result	Pass: Checks 1 and 2 are true Fail: Check 1 or check 2 false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Testing

Pre-conditions

1. Speech output is provided as non-visual access to closed functionality.

2. An input error is automatically detected.

Procedure

1. Check that speech output identifies the item that is in error.

2. Check that the speech output describes the item that is in error.

Result

Pass: Checks 1 and 2 are true

Fail: Check 1 or check 2 false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.3.16 Receipts, tickets and transactional outputs

Type of assessment	Testing
Pre-conditions	1. The ICT is closed to visual access. 2. The ICT provides receipts, tickets, or other outputs as a result of a self-service transaction. 3. The information being checked is not printed copies of itineraries and maps.
Procedure	1. Check that speech output is provided which includes all information necessary to complete or verify the transaction.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-conditions 1, 2 or 3 are not met

Type of assessment

Testing

Pre-conditions

1. The ICT is closed to visual access.

2. The ICT provides receipts, tickets, or other outputs as a result of a self-service transaction.

3. The information being checked is not printed copies of itineraries and maps.

Procedure

1. Check that speech output is provided which includes all information necessary to complete or verify the transaction.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-conditions 1, 2 or 3 are not met

C.5.1.4 Functionality closed to text enlargement

Type of assessment	Inspection and measurement
Pre-conditions	1. A functionality of the ICT is closed to enlargement features of platform or assistive technology. 2. A viewing distance is specified by the supplier.
Procedure	1. Measure the height of a capital letter H. 2. Check that it subtends an angle of at least 0,7 degrees at the specified viewing distance.
Result	Pass: Check 2 is true Fail: Check 2 is false Not applicable: Pre-conditions 1 or 2 are not met

Type of assessment

Inspection and measurement

Pre-conditions

1. A functionality of the ICT is closed to enlargement features of platform or assistive technology.

2. A viewing distance is specified by the supplier.

Procedure

1. Measure the height of a capital letter H.

2. Check that it subtends an angle of at least 0,7 degrees at the specified viewing distance.

Result

Pass: Check 2 is true

Fail: Check 2 is false

Not applicable: Pre-conditions 1 or 2 are not met

C.5.1.5 Visual output for auditory information

Type of assessment	Inspection
Pre-conditions	1. Pre-recorded auditory information is needed to enable the use of closed functions of ICT.
Procedure	1. Check that the visual information is equivalent to the pre-recorded auditory output.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. Pre-recorded auditory information is needed to enable the use of closed functions of ICT.

Procedure

1. Check that the visual information is equivalent to the pre-recorded auditory output.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.5.1.6 Operation without keyboard interface

C.5.1.6.1 Closed functionality

Type of assessment	Inspection
Pre-conditions	1. ICT functionality is closed to keyboards or keyboard interfaces.
Procedure	1. Check that all functionality is operable without vision.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. ICT functionality is closed to keyboards or keyboard interfaces.

Procedure

1. Check that all functionality is operable without vision.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.5.1.6.2 Input focus

Type of assessment	Inspection
Pre-conditions	1. ICT functionality is closed to keyboards or keyboard interfaces. 2. Input focus can be moved to a user interface element.
Procedure	1. Check that it is possible to move the input focus away from that element using the same mechanism.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Inspection

Pre-conditions

1. ICT functionality is closed to keyboards or keyboard interfaces.

2. Input focus can be moved to a user interface element.

Procedure

1. Check that it is possible to move the input focus away from that element using the same mechanism.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.5.1.7 Access without speech

Type of assessment	Inspection
Pre-conditions	1. Speech is needed to enable the use of closed functions of ICT.
Procedure	1. Check that the closed functions can be enabled by an alternative input mechanism that does not require speech.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. Speech is needed to enable the use of closed functions of ICT.

Procedure

1. Check that the closed functions can be enabled by an alternative input mechanism that does not require speech.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.5.2 Activation of accessibility features

Type of assessment	Inspection
Pre-conditions	1. The ICT has documented accessibility features to meet a specific need.
Procedure	1. Check that it is possible to activate those accessibility features without relying on a method that does not support that need.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. The ICT has documented accessibility features to meet a specific need.

Procedure

1. Check that it is possible to activate those accessibility features without relying on a method that does not support that need.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.5.3 Biometrics

Type of assessment	Test 1
Pre-conditions	1. The ICT uses biological characteristic for user identification.
Procedure	1. Check that more than one means can be used for user identification.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.
Type of assessment	Test 2
Pre-conditions	1. The ICT uses biological characteristic for control of ICT.
Procedure	1. Check that more than one means can be used for control of ICT.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.

C.5.4 Preservation of accessibility information during conversion

Type of assessment	Inspection
Pre-conditions	1. The non-proprietary information provided for accessibility is documented. 2. The ICT converts information or communication. 3. The non-proprietary information provided for accessibility can be contained in the destination format. 4. The non-proprietary information provided for accessibility can be supported by the destination format.
Procedure	1. Check that the non-proprietary information provided for accessibility is preserved when the ICT converts information or communication.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1, 2, 3 or 4 is not met

Type of assessment

Inspection

Pre-conditions

1. The non-proprietary information provided for accessibility is documented.

2. The ICT converts information or communication.

3. The non-proprietary information provided for accessibility can be contained in the destination format.

4. The non-proprietary information provided for accessibility can be supported by the destination format.

Procedure

1. Check that the non-proprietary information provided for accessibility is preserved when the ICT converts information or communication.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2, 3 or 4 is not met

C.5.5 Operable parts

C.5.5.1 Means of operation

Type of assessment	Testing
Pre-conditions	1. The ICT has operable parts that require grasping, pinching, or twisting of the wrist to operate.
Procedure	1. Check that there is an accessible alternative means of operation that does not require these actions.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Testing

Pre-conditions

1. The ICT has operable parts that require grasping, pinching, or twisting of the wrist to operate.

Procedure

1. Check that there is an accessible alternative means of operation that does not require these actions.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.5.5.2 Operable part discernibility

Type of assessment	Testing
Pre-conditions	1. The ICT has operable parts.
Procedure	1. Identify that there is a means to discern each operable part without vision. 2. Check that the action associated with the operable part has not been performed when using the means to discern each operable part of step 1.
Result	Pass: Checks 1 and 2 are true Fail: Checks 1 or 2 are false Not applicable: Pre-condition 1 is not met.

Type of assessment

Testing

Pre-conditions

1. The ICT has operable parts.

Procedure

1. Identify that there is a means to discern each operable part without vision.

2. Check that the action associated with the operable part has not been performed when using the means to discern each operable part of step 1.

Result

Pass: Checks 1 and 2 are true

Fail: Checks 1 or 2 are false

Not applicable: Pre-condition 1 is not met.

C.5.6 Locking or toggle controls

C.5.6.1 Tactile or auditory status

Type of assessment	Inspection
Pre-conditions	1. The ICT has a locking or toggle control. 2. The locking or toggle control is visually presented to the user.
Procedure	1. Check that there is at least one mode of operation where the status of all locking or toggle controls can be determined through touch without operating the control. 2. Check that there is at least one mode of operation where the status of all locking or toggle controls can be determined through sound without operating the control.
Result	Pass: Check 1 or 2 is true Fail: Checks 1 and 2 are false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Inspection

Pre-conditions

1. The ICT has a locking or toggle control.

2. The locking or toggle control is visually presented to the user.

Procedure

1. Check that there is at least one mode of operation where the status of all locking or toggle controls can be determined through touch without operating the control.
2. Check that there is at least one mode of operation where the status of all locking or toggle controls can be determined through sound without operating the control.

Result

Pass: Check 1 or 2 is true

Fail: Checks 1 and 2 are false

Not applicable: Pre-condition 1 or 2 is not met

C.5.6.2 Visual status

Type of assessment	Inspection
Pre-conditions	1. The ICT has a locking or toggle control. 2. The locking or toggle control is presented to the user.
Procedure	1. Check that there is at least one mode of operation where the status of all locking or toggle controls can be visually determined when the control is presented.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Inspection

Pre-conditions

1. The ICT has a locking or toggle control.

2. The locking or toggle control is presented to the user.

Procedure

1. Check that there is at least one mode of operation where the status of all locking or toggle controls can be visually determined when the control is presented.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.5.7 Key repeat

Type of assessment	Testing
Pre-conditions	1. The ICT has a key repeat function or a keyboard or keypad with key repeat is provided. 2. The key repeat cannot be turned off.
Procedure	1. Check that the delay before key repeat can be adjusted to at least 2 seconds. 2. Check that the key repeat rate can be adjusted to 2 seconds per character.
Result	Pass: Checks 1 and 2 are true Fail: Check 1 or 2 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Testing

Pre-conditions

1. The ICT has a key repeat function or a keyboard or keypad with key repeat is provided.

2. The key repeat cannot be turned off.

Procedure

1. Check that the delay before key repeat can be adjusted to at least 2 seconds.

2. Check that the key repeat rate can be adjusted to 2 seconds per character.

Result

Pass: Checks 1 and 2 are true

Fail: Check 1 or 2 is false

Not applicable: Pre-condition 1 or 2 is not met

C.5.8 Double-strike key acceptance

Type of assessment	Testing
Pre-conditions	1. The ICT has a keyboard or keypad.
Procedure	1. Check that there is a mechanism that allows adjustment of the delay after any keystroke, during which an additional key-press will not be accepted if it is identical to the previous keystroke. 2. Adjust that mechanism to its maximum setting. 3. Press any key. 4. After a delay of 0,5 seconds press the same key as that pressed in step 3. 5. Check whether the keystroke of step 4 has been accepted.
Result	Pass: Check 1 is true and check 5 is false Fail: Check 1 is false or check 5 is true Not applicable: Pre-condition 1 is not met.

Type of assessment

Testing

Pre-conditions

1. The ICT has a keyboard or keypad.

Procedure

1. Check that there is a mechanism that allows adjustment of the delay after any keystroke, during which an additional key-press will not be accepted if it is identical to the previous keystroke.

2. Adjust that mechanism to its maximum setting.

3. Press any key.

4. After a delay of 0,5 seconds press the same key as that pressed in step 3.

5. Check whether the keystroke of step 4 has been accepted.

Result

Pass: Check 1 is true and check 5 is false

Fail: Check 1 is false or check 5 is true

Not applicable: Pre-condition 1 is not met.

C.5.9 Simultaneous user actions

Type of assessment	Inspection
Pre-conditions	1. ICT has a mode of operation requiring simultaneous user actions.
Procedure	1. Check that there is a mode of operation that does not require simultaneous user actions. 2. Determine all the user controllable functions of the ICT. 3. Check that each user controllable function can be operated with a single user action.
Result	Pass: Check 3 is true Fail: Check 3 is false for all modes of operation Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. ICT has a mode of operation requiring simultaneous user actions.

Procedure

1. Check that there is a mode of operation that does not require simultaneous user actions.

2. Determine all the user controllable functions of the ICT.

3. Check that each user controllable function can be operated with a single user action.

Result

Pass: Check 3 is true

Fail: Check 3 is false for all modes of operation

Not applicable: Pre-condition 1 is not met.

C.6 ICT with two-way voice communication

C.6.1 Audio bandwidth for speech

Type of assessment	Measurement
Pre-conditions	1. The ICT under test provides two-way voice communication.
Procedure	1. Check that the ICT can encode and decode audio with a frequency range with an upper limit of at least 7 000 Hz.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.

Type of assessment

Measurement

Pre-conditions

1. The ICT under test provides two-way voice communication.

Procedure

1. Check that the ICT can encode and decode audio with a frequency range with an upper limit of at least 7 000 Hz.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.6.2 Real-Time Text (RTT) functionality

C.6.2.1 RTT provision

C.6.2.1.1 RTT communication

Type of assessment	Inspection
Pre-conditions	1. The ICT under test has a mode that provides a means for two-way voice communication. 2. The ICT is in the mode that provides a means for two-way voice communication. 3. An "RTT reference terminal" is available.
Procedure	1. Check that the ICT allows two-way RTT communication with the "reference" ICT.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met Not testable: Pre-condition 3 is not met
NOTE: An "RTT reference terminal" is a terminal specifically designed for testing RTT capable devices in a manner that would confirm their functionality and interoperability. These are generally created by a national or international standards entity so that all testing is done with a consistent "RTT reference terminal".

C.6.2.1.2 Concurrent voice and text

Type of assessment	Inspection
Pre-conditions	1. The ICT provides a means for two-way voice communication. 2. The ICT provides a means for two-way RTT communication.
Procedure	1. Check that ICT allows the concurrent use of voice and RTT through a single user connection.
Result	Pass: Checks 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Inspection

Pre-conditions

1. The ICT provides a means for two-way voice communication.

2. The ICT provides a means for two-way RTT communication.

Procedure

1. Check that ICT allows the concurrent use of voice and RTT through a single user connection.

Result

Pass: Checks 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.6.2.2 Display of RTT

C.6.2.2.1 Visually distinguishable display

Type of assessment	Inspection
Pre-conditions	1. The ICT under test has RTT send and receive capabilities. 2. The ICT supports RTT mechanism(s). 3. An "RTT reference terminal" is available.
Procedure	1. The ICT under test is connected to the "RTT reference terminal". 2. The different elements of the ICT are in an operational status (the connection is active and the terminals are in the relevant RTT mode) and the two terminals are communicating with each other. 3. A Short text sequence is sent by the ICT under test. 4. A Short text sequence is sent by the "RTT reference terminal". 5. Check, on the ICT under test, that displayed sent text is visually differentiated from and separated from received text.
Result	Pass: Check 5 is true Fail: Check 5 is false Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre-condition 3 is not met
NOTE: An "RTT reference terminal" is a terminal specifically designed for testing RTT capable devices in a manner that would confirm their functionality and interoperability. These are generally created by a national or international standards entity so that all testing is done with a consistent "RTT reference terminal".

C.6.2.2.2 Programmatically determinable send and receive direction

Type of assessment	Inspection
Pre-conditions	1. The ICT has RTT send and receive capabilities. 2. The RTT is open functionality. 3. An "RTT reference terminal" is available.
Procedure	1. The ICT under test is connected to the "RTT reference terminal". 2. The different elements of the ICT are in an operational status (the connection is active and the terminals are in the relevant RTT mode) and the two terminals are communicating with each other. 3. A Short text sequence is sent by the ICT under test. 4. A Short text sequence is sent by the "RTT reference terminal". 5. Check that the send/receive direction of text sequences are programmatically determinable.
Result	Pass: Check 5 is true Fail: Check 5 is false Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre-condition 3 is not met
NOTE: An "RTT reference terminal" is a terminal specifically designed for testing RTT capable devices in a manner that would confirm their functionality and interoperability. These are generally created by a national or international standards entity so that all testing is done with a consistent "RTT reference terminal".

C.6.2.2.3 Speaker Identification

Type of assessment	Inspection
Pre-conditions	1. The ICT has RTT capabilities. 2. The ICT provides speaker identification for voice. 3. An "RTT reference terminal" is available.
Procedure	1. The ICT under test is connected to the "RTT reference terminal". 2. RTT is sent from the "RTT reference terminal". 3. Check by observation whether the ICT under test provides speaker identification for RTT incoming text.
Result	Pass: Check 2 is true Fail: Check 2 is false Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre-condition 3 is not met
NOTE: An "RTT reference terminal" is a terminal specifically designed for testing RTT capable devices in a manner that would confirm their functionality and interoperability. These are generally created by a national or international standards entity so that all testing is done with a consistent "RTT reference terminal".

C.6.2.2.4 Visual indicator of audio with RTT

Type of assessment	Inspection
Pre-conditions	1. ICT provides two-way voice communication. 2. ICT has RTT capabilities.
Procedure	1. ICT under test is connected to another ICT providing two-way voice communication that is compatible with the voice communication on the ICT under test. 2. A person speaks into the other ICT. 3. Check by observation whether there is a real-time visual indicator of audio activity.
Result	Pass: Check 3 is true Fail: Check 3 is false Not applicable: Pre-condition 1 or 2 is not met
NOTE: The indicator should flicker in real time in a way that reflects the audio activity.

C.6.2.3.a Interoperability (a)

Type of assessment	Test
Pre-conditions	1. The ICT provides a means for two-way voice communication over the Public Switched Telephone Network (PSTN). 2. The ICT provides a means for two-way RTT communication. 3. A "V.18 reference terminal" is available.
Procedure	1. Check that the ICT interoperates over the Public Switched Telephone Network (PSTN), with the V.18 reference terminal connected to the PSTN as described in Recommendation ITU-T V.18 [i.23] or any of its annexes for text telephony signals at the PSTN interface.
Result	Pass: Check 1 is true Fail: Checks 1 is false Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre-condition 3 is not met
NOTE: A "V.18 reference terminal" is a terminal specifically designed for testing V.18 capable devices in a manner that would confirm their functionality and interoperability. These are generally created by a national or international standards entity so that all testing is done with a consistent reference terminal.

C.6.2.3.b Interoperability (b)

Type of assessment	Test
Pre-conditions	1. The ICT provides a means for two-way voice communication using VOIP with Session Initiation Protocol (SIP). 2. The ICT provides a means for two-way RTT communication. 3. An "RTT reference terminal" is available.
Procedure	1. Check that the ICT interoperates with the "RTT reference terminal" using VOIP with Session Initiation Protocol (SIP) and using RTT that conforms to IETF RFC 4103 [i.13]. 2. If the ICT interoperates with other ICT using the IP Multimedia Sub-System (IMS) to implement VOIP, check that it follows the set of protocols in ETSI TS 126 114 [i.10], ETSI TS 122 173 [i.11] and ETSI TS 134 229 [i.12] that specify how IETF RFC 4103 [i.13] applies.
Result	Pass: Check 1 is true and, if the ICT interoperates with other ICT using the IP Multimedia Sub-System (IMS) to implement VOIP, check 2 is true. Fail: Check 1 is false or, if the ICT interoperates with other ICT using the IP Multimedia Sub-System (IMS) to implement VOIP, check 2 is false. Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre-condition 3 is not met
NOTE: An "RTT reference terminal" is a terminal specifically designed for testing RTT capable devices in a manner that would confirm their functionality and interoperability. These are generally created by a national or international standards entity so that all testing is done with a consistent "RTT reference terminal".

C.6.2.3.c Interoperability (c)

Type of assessment	Test
Pre-conditions	1. The ICT provides a means for two-way voice communication using technologies other than PSTN or VOIP with Session Initiation Protocol (SIP). 2. The ICT provides a means for two-way RTT communication. 3. An "RTT reference terminal" is available for that mode of RTT communication.
Procedure	1. Check that the ICT interoperates with the "RTT reference terminal" using a relevant and applicable common specification for RTT exchange that is published and available for the environment in which the ICT will be operating. 2. Check that the common specification in check 1 includes a method for indicating loss or corruption of characters.
Result	Pass: Check 1 and 2 are true Fail: Checks 1 or 2 are false Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre-condition 3 is not met
NOTE: An "RTT reference terminal" is a terminal specifically designed for testing RTT capable devices in a manner that would confirm their functionality and interoperability. These are generally created by a national or international standards entity so that all testing is done with a consistent "RTT reference terminal".

C.6.2.3.d Interoperability (d)

Type of assessment	Test
Pre-conditions	1. The ICT provides a means for two-way voice communication. 2. The ICT provides a means for two-way RTT communication. 3. An "RTT reference terminal" is available using the new RTT Standard.
Procedure	1. Check that the ICT under test interoperates with the "RTT reference terminal" for the new RTT standard that has been introduced for use. 2. Check that the new RTT standard is supported by all of the other active ICT that support voice and RTT in the same environment.
Result	Pass: Check 1 and Check 2 are true Fail: Checks 1 or 2 are false Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre-condition 3 is not met

Type of assessment

Test

Pre-conditions

1. The ICT provides a means for two-way voice communication.

2. The ICT provides a means for two-way RTT communication.

3. An "RTT reference terminal" is available using the new RTT Standard.

Procedure

1. Check that the ICT under test interoperates with the "RTT reference terminal" for the new RTT standard that has been introduced for use.

2. Check that the new RTT standard is supported by all of the other active ICT that support voice and RTT in the same environment.

Result

Pass: Check 1 and Check 2 are true

Fail: Checks 1 or 2 are false

Not applicable: Pre-condition 1 or 2 is not met

Not testable: Pre-condition 3 is not met

C.6.2.4 RTT responsiveness

Type of assessment	Inspection of Measurement data or Test
Pre-conditions	1. The ICT under test utilises RTT input. 2. The ICT under test is connected to a device or software that can determine when characters are transmitted by the ICT under test.
Procedure	1. Enter single characters to the terminal under test. 2. Check the time at which input entry has occurred (e.g. characters appear up on the local screen). 3. Check the period between input entry to the ICT under test and the time when the text is transmitted to the ICT network or platform.
Result	Pass: Check 3 is less than or equal to 500 ms. Fail: Check 3 is greater than 500 ms. Not applicable: Pre-condition 1 is not met Not testable: Pre-condition 2 is not met
NOTE: As described in the notes to clause 6.2.4, the identification of when input entry has occurred may vary according to the type of RTT system under test.

C.6.3 Caller ID

Type of assessment	Inspection
Pre-conditions	1. The ICT provides caller identification, or similar telecommunications functions are provided.
Procedure	1. Check that the information delivered by each function is available in text form. 2. Check that the information delivered by each function is programmatically determinable.
Result	Pass: Check 1 is true and either check 2 is true or the functionality is closed Fail: Check 1 is false or check 2 is false when the functionality is not closed Not applicable: Pre-condition 1 is not met.

Type of assessment

Inspection

Pre-conditions

1. The ICT provides caller identification, or similar telecommunications functions are provided.

Procedure

1. Check that the information delivered by each function is available in text form.

2. Check that the information delivered by each function is programmatically determinable.

Result

Pass: Check 1 is true and either check 2 is true or the functionality is closed

Fail: Check 1 is false or check 2 is false when the functionality is not closed

Not applicable: Pre-condition 1 is not met.

C.6.4 Alternatives to voice-based services

Type of assessment	Inspection
Pre-conditions	1. The ICT provides real-time voice-based communication. 2. The ICT provides voice mail, auto-attendant, or interactive voice response facilities.
Procedure	1. Check that the ICT offers users a means to access the information without the use of hearing or speech. 2. Check that a user can carry out the tasks provided by the system without the use of hearing or speech.
Result	Pass: Checks 1 and 2 are true Fail: Check 1 or 2 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Inspection

Pre-conditions

1. The ICT provides real-time voice-based communication.

2. The ICT provides voice mail, auto-attendant, or interactive voice response facilities.

Procedure

1. Check that the ICT offers users a means to access the information without the use of hearing or speech.

2. Check that a user can carry out the tasks provided by the system without the use of hearing or speech.

Result

Pass: Checks 1 and 2 are true

Fail: Check 1 or 2 is false

Not applicable: Pre-condition 1 or 2 is not met

C.6.5 Video communication

C.6.5.1 General

Clause 6.5.1 is informative only and contains no requirements requiring test.

C.6.5.2 Resolution

Type of assessment	Inspection
Pre-conditions	1. The ICT provides 2-way voice communication. 2. The ICT includes real-time video functionality.
Procedure	1. Check that the video communication resolution is QVGA resolution or better.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Inspection

Pre-conditions

1. The ICT provides 2-way voice communication.

2. The ICT includes real-time video functionality.

Procedure

1. Check that the video communication resolution is QVGA resolution or better.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.6.5.3 Frame rate

Type of assessment	Inspection
Pre-conditions	1. The ICT provides 2-way voice communication. 2. The ICT includes real-time video functionality.
Procedure	1. Check that the video communication frame rate is equal to or higher than 20 frames per second.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Inspection

Pre-conditions

1. The ICT provides 2-way voice communication.

2. The ICT includes real-time video functionality.

Procedure

1. Check that the video communication frame rate is equal to or higher than 20 frames per second.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.6.5.4 Synchronization between audio and video

Type of assessment	Measurement
Pre-conditions	1. The ICT provides 2 way voice communication. 2. The ICT includes real-time video functionality.
Procedure	1. Check that the time difference between the speech and video presented to the user is equal to or less than 100 ms.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Measurement

Pre-conditions

1. The ICT provides 2 way voice communication.

2. The ICT includes real-time video functionality.

Procedure

1. Check that the time difference between the speech and video presented to the user is equal to or less than 100 ms.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.6.5.5 Visual indicator of audio with video

Type of assessment	Inspection
Pre-conditions	1. ICT provides two-way voice communication. 2. ICT has real-time video capabilities.
Procedure	1. ICT under test is connected to another ICT providing two-way voice communication that is compatible with the voice communication on the ICT under test. 2. A person speaks into the other ICT. 3. Check by observation whether there is a real-time visual indicator of audio activity.
Result	Pass: Check 3 is true Fail: Check 3 is false Not applicable: Pre-condition 1 or 2 is not met
NOTE: The indicator should flicker in real time in a way that reflects the audio activity.

C.6.5.6 Speaker identification with video (sign language) communication

Type of assessment	Measurement
Pre-conditions	1. The ICT provides 2 way voice communication. 2. The ICT includes real-time video.
Procedure	1. The ICT under test is connected to a compatible ICT that supports video and a person communicates in sign language. 2. Check by observation whether the ICT under test provides a means for speaker identification for the sign language users.
Result	Pass: Check 2 is true Fail: Check 2 is false Not applicable: Pre-condition 1 or 2 is not met

Type of assessment

Measurement

Pre-conditions

1. The ICT provides 2 way voice communication.

2. The ICT includes real-time video.

Procedure

1. The ICT under test is connected to a compatible ICT that supports video and a person communicates in sign language.

2. Check by observation whether the ICT under test provides a means for speaker identification for the sign language users.

Result

Pass: Check 2 is true

Fail: Check 2 is false

Not applicable: Pre-condition 1 or 2 is not met

C.6.6 Alternatives to video-based services

Clause 6.6 is advisory only and contains no testable requirements.

C.7 ICT with video capabilities

C.7.1 Caption processing technology

C.7.1.1 Captioning playback

Type of assessment	Inspection
Pre-conditions	1. The ICT displays or processes video with synchronized audio. 2. Captions are provided in the video.
Procedure	1. Check that there is a mechanism to display the captions.
Result	Pass: Check 1 is true Fail: Check 1 is false
Type of assessment	Test 2
Pre-conditions	1. The ICT displays or processes video with synchronized audio. 2. Closed captions are provided by the content.
Procedure	1. Check that there is a mechanism to choose to display the captions.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met

C.7.1.2 Captioning synchronization

Type of assessment

Inspection

Pre-conditions

1. The ICT has a mechanism to display captions.

Procedure

1. Check that the mechanism to display the captions preserves the synchronization between the audio and corresponding captions within a tenth of a second of the time stamp of the caption, or the availability of the caption to the player if a live caption.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

Not applicable: Pre-condition 1 is not met.

C.7.2.2 Audio description synchronization

Type of assessment

Inspection

Pre-conditions

1. The ICT has a mechanism to play audio description.

Procedure

1. Check that the synchronization between the audio/visual content and the corresponding audio description is preserved.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.7.2.3 Preservation of audio description

Type of assessment

Inspection

Pre-conditions

1. The ICT transmits converts or records video with synchronized audio.

Procedure

1. Check that the ICT preserves audio description data such that it can be played in a manner consistent with clauses 7.2.1 and 7.2.2.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.7.3 User controls for captions and audio description

Type of assessment

Inspection

Pre-conditions

1. The ICT primarily display materials containing video with associated audio content.

Procedure

1. Check that user controls to activate subtitling and audio descriptions are provided to the user at the same level of interaction as the primary media controls.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.8 Hardware

C.8.1 General

C.8.1.1 Generic requirements

Clause 8.1.1 is advisory only and contains no testable requirements.

C.8.1.2 Standard connections

Type of assessment	Inspection
Pre-conditions	1. The ICT provides user input or output device connection points.
Procedure	1. Check that one type of connection conforms to an industry standard non-proprietary format. 2. Check that one type of connection conforms to an industry standard non-proprietary format through the use of commercially available adapters.
Result	Pass: Check 1 or 2 is true Fail: Checks 1 and 2 are false Not applicable: Pre-condition 1 is not met.
NOTE: The connections may be physical or wireless connections.

C.8.1.3 Colour

Type of assessment

Inspection

Pre-conditions

1. The hardware aspects of the ICT conveys visual information using colour coding as a means to indicate an action, to prompt a response, or to distinguish a visual element.

Procedure

1. Check that an alternative form of visual coding is provided.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.8.2 Hardware products with speech output

C.8.2.1 Speech volume gain

C.8.2.1.1 Speech volume range

Type of assessment

Inspection based on measurement data

Pre-conditions

1. The ICT hardware has speech output.

Procedure

1. Check that the ICT is certified to meet ANSI/TIA-4965 [i.2].

2. Measure the level (in dB) of the speech output at the lowest volume setting.

3. Measure the level (in dB) of the speech output at the highest volume setting.

4. Check that the range between 1 and 2 is greater than or equal to 18 dB.

Result

Pass: Check 1 or 4 is true

Fail: Check 1 and 4 are false

Not applicable: Pre-condition 1 is not met.

C.8.2.1.2 Incremental volume control

Type of assessment

Clause 8.3.0 is advisory only and contains no testable requirements.

C.8.3.1 Forward or side reach

Type of assessment

C.8.3.2.3.1 Clear space

Type of assessment

Inspection

Pre-conditions

1. The ICT is stationary ICT.

2. An integral part of the stationary ICT forms an obstruction which hinders to any type of operable part.

Procedure

1. Check that the ICT provides a clear space which extends beneath the obstructing element for a distance not less than the required reach depth over the obstruction.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.8.3.2.3.2 Obstructed (< 510 mm) forward reach

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. An integral part of the stationary ICT forms an obstruction which is less than 510 mm (20 inches) deep.

Procedure

1. Check that the forward reach to at least one of each type of operable part is no higher than 1 220 mm (48 inches) above the floor contact of the ICT.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.8.3.2.3.3 Obstructed (< 635 mm) forward reach

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. An integral part of the stationary ICT forms an obstruction which is not less than 510 mm (20 inches) but is less than 635 mm (25 inches) deep.

Procedure

1. Check that the forward reach to at least one of each type of operable part is no higher than 1 120 mm (44 inches) above the floor contact of the ICT.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.8.3.2.4 Knee and toe clearance width

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. The space under an obstacle that is an integral part of the ICT is part of an access space.

Procedure

1. Check that the width of the knee clearance is greater than 760 mm (30 inches).

2. Check that the width of the toe clearance is greater than 760 mm (30 inches).

Result

Pass: Checks 1 and 2 are true

Fail: Checks 1 or 2 are false

Not applicable: Pre-condition 1 or 2 is not met

C.8.3.2.5 Toe clearance

a)

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstacle that is an integral part of the ICT.

3. There is a toe clearance space under any obstacle that is an integral part of the ICT that is less than 230 mm (9 inches) above the floor.

Procedure

1. Check that the toe clearance does not extend more than 635 mm (25 inches) under the obstacle.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met

b)

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstacle that is an integral part of the ICT.

3. There is a toe clearance space under any obstacle that is an integral part of the ICT that is less than 230 mm (9 inches) above the floor.

Procedure

1. Check that the toe clearance is at least 430 mm (17 inches) deep and 230 mm (9 inches) above the floor under the obstacle.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met

c)

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstacle that is an integral part of the ICT.

3. There is a toe clearance space under any obstacle that is an integral part of the ICT that is less than 230 mm (9 inches) above the floor.

Procedure

1. Check that the toe clearance extends no more than 150 mm (6 inches) beyond any obstruction at 230 mm (9 inches) above the floor.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met

C.8.3.2.6 Knee clearance

a)

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstacle that is an integral part of the ICT.

3. There is a knee clearance space under the obstacle between 230 mm (9 inches) and 685 mm (25 inches) above the floor.

Procedure

1. Check that there is a knee clearance that extends less than 635 mm (25 inches) under the obstacle at a height of 230 mm (9 inches) above the floor.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met

b)

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstacle that is an integral part of the ICT.

3. There is a knee clearance space under the obstacle between 230 mm (9 inches) and 685 mm (25 inches) above the floor.

Procedure

1. Check that there is a knee clearance that extends at least 280 mm (11 inches) under the obstacle at a height of 230 mm (9 inches) above the floor.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met

c)

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstacle that is an integral part of the ICT.

3. There is a knee clearance space under the obstacle between 230 mm (9 inches) and 685 mm (25 inches) above the floor.

Procedure

1. Check that there is a knee clearance that extends more than 205 mm (9 inches) under the obstruction at a height of 685 mm (25 inches) above the floor.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met

d)

Type of assessment

Inspection and measurement

C.8.3.3.3.1 Obstructed (< 255 mm) side reach

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstruction, less than or equal to 255 mm (10 inches) in depth, that is an integral part of the ICT.

Procedure

1. Check that the high side reach to at least one of each type of operable part is no higher than 1 220 mm (48 inches) above the floor of the access space.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.8.3.3.3.2 Obstructed (< 610 mm) side reach

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is an obstruction, greater than 255 mm (10 inches) and no more than 610 mm (24 inches) in depth, that is an integral part of the ICT.

Procedure

1. Check that the high side reach to at least one of each type of operable part is no higher than 1 170 mm (46 inches) above the floor of the access space.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met

C.8.3.4 Clear floor or ground space

C.8.3.4.1 Change in level

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT.

2. There is a floor within the ICT.

2. The floor has a change in level.

Procedure

1. If the change in level is ramped, check that it has a slope less than 1:48.

2. If there is a vertical change of floor level, check that it is less than or equal to 6,4 mm.

3. If there is a vertical or sloped change in floor level, check that the slope is not greater than 1:2.

Result

Pass: Check 1 or 2 or 3 is true

Fail: Checks 1 and 2 and 3 are false

Not applicable: Pre-condition 1 or 2 or 3 is not met

C.8.3.4.2 Clear floor or ground space

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is stationary ICT containing an alcove.

2. The operating area is within the alcove.

3. The depth of the alcove is greater than 380 mm.

4. A parallel approach is possible.

Procedure

1. Check that the width of the access space is greater than 1 525 mm.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2, 3 or 4 is not met

Type of assessment

Inspection and measurement

Pre-conditions

1. The ICT is designed for shared use.

2. Speech output is available.

Procedure

1. Check that a tactile indication of the means to initiate the speech mode of operation is provided.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.9 Web

C.9.0 General (informative)

Clause 9.0 is informative only and contains no requirements requiring test.

C.9.1 Perceivable

C.9.1.1 Text alternatives

C.9.1.1.1 Non-text content

Type of assessment

C.9.1.3.1 Info and relationships

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.1 Info and Relationships.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 1.3.1 Info and Relationships.

C.9.1.3.2 Meaningful sequence

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.2 Meaningful Sequence.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 1.3.2 Meaningful Sequence.

C.9.1.3.3 Sensory characteristics

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.3 Sensory Characteristics.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 1.3.3 Sensory Characteristics.

C.9.1.3.4 Orientation

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.4 Orientation.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.

C.9.1.3.5 Identify input purpose

Type of assessment

C.9.1.4.7 Void

C.9.1.4.8 Void

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 1.4.13 Content on Hover or Focus.

C.9.2 Operable

C.9.2.1 Keyboard accessible

C.9.2.1.1 Keyboard

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.1.1 Keyboard.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 2.1.1 Keyboard.

C.9.2.1.2 No keyboard trap

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.1.2 No Keyboard Trap.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 2.1.2 No Keyboard Trap.

C.9.2.1.3 Void

C.9.2.1.4 Character key shortcuts

Type of assessment

C.9.2.3.1 Three flashes or below threshold

Type of assessment

C.9.2.5.1 Pointer gestures

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.1 Pointer Gestures.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 2.5.1 Pointer Gestures.

C.9.2.5.2 Pointer cancellation

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.2 Pointer Cancellation.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 2.5.2 Pointer Cancellation.

C.9.2.5.3 Label in name

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.3 Label in Name.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.

C.9.2.5.4 Motion actuation

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.

C.9.3 Understandable

C.9.3.1 Readable

C.9.3.1.1 Language of page

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.1.1 Language of Page.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 3.1.1 Language of Page.

C.9.3.1.2 Language of parts

Type of assessment

C.9.3.3.1 Error identification

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.1 Error Identification.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 3.3.1 Error Identification.

C.9.3.3.2 Labels or instructions

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.2 Labels or Instructions.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 3.3.2 Labels or Instructions.

C.9.3.3.3 Error suggestion

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.3 Error Suggestion.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 3.3.3 Error Suggestion.

C.9.3.3.4 Error prevention (legal, financial, data)

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.4 Error Prevention (Legal, Financial, Data).

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 3.3.4 Error Prevention (Legal, Financial, Data).

C.9.4 Robust

Not applicable: Pre-condition 1 is not met or the web page does not contain content relevant to WCAG 2.1 Success Criterion 4.1.3 Status Messages.

C.9.5 WCAG 2.1 AAA Success Criteria (informative)

Clause 9.5 is informative only and contains no requirements requiring test.

C.9.6 WCAG 2.1 conformance requirements

Type of assessment

Inspection

Pre-conditions

1. The ICT is a web page.

Procedure

1. Check that the web page satisfies WCAG 2.1 [5] conformance requirement "1: Conformance level" at Level AA.

2. Check that the web page satisfies WCAG 2.1 [5] conformance requirement "2: Full pages".

3. Check that the web page satisfies WCAG 2.1 [5] conformance requirement "3: Complete processes".

4. Check that the web page satisfies WCAG 2.1 [5] conformance requirement "4: Only Accessibility-Supported Ways of Using Technologies".

5. Check that the web page satisfies WCAG 2.1 [5] conformance requirement "5: Non-interference".

Result

Pass: All checks are true

Fail: Any check is false

Not applicable: Pre-condition 1 is not met.

C.10 Non-web documents

C.10.0 General (informative)

Clause 10.0 is advisory only and contains no requirements requiring test.

C.10.1 Perceivable

C.10.1.1 Text alternatives

C.10.1.1.1 Non-text content

Type of assessment

C.10.1.3.1 Info and relationships

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.1 Info and Relationships.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 1.3.1 Info and Relationships.

C.10.1.3.2 Meaningful sequence

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.2 Meaningful Sequence.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 1.3.2 Meaningful Sequence.

C.10.1.3.3 Sensory characteristics

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.3 Sensory Characteristics.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 1.3.3 Sensory Characteristics.

C.10.1.3.4 Orientation

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.4 Orientation.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.

C.10.1.3.5 Identify input purpose

Type of assessment

C.10.1.4.7 Void

C.10.1.4.8 Void

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 1.4.13 Content on Hover or Focus.

C.10.2 Operable

C.10.2.1 Keyboard accessible

C.10.2.1.1 Keyboard

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail WCAG 2.1 Success Criterion 2.1.1 Keyboard.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 2.1.1 Keyboard.

C.10.2.1.2 No keyboard trap

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail the Success Criterion in Table 10.3.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.10.2.1.3 Void

C.10.2.1.4 Character key shortcuts

Type of assessment

C.10.2.3.1 Three flashes or below threshold

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail the Success Criterion in Table 10.6.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.10.2.4 Navigable

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 2.4.4 Link Purpose (In Context).

C.10.2.4.5 Void

C.10.2.4.6 Headings and labels

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail WCAG 2.1 Success Criterion 2.4.6 Headings and Labels.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 2.4.6 Headings and Labels.

C.10.2.4.7 Focus visible

Type of assessment

C.10.3.1 Readable

C.10.3.1.1 Language of document

Type of assessment

Inspection

Pre-conditions

1. The ICT is a non-web document.

Procedure

1. Check that the document does not fail the Success Criterion in Table 10.11.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.10.3.1.2 Language of parts

Type of assessment

C.10.3.2.4 Void

Not applicable: Pre-condition 1 is not met.

C.10.4 Robust

Not applicable: Pre-condition 1 is not met or the non-web document does not contain content relevant to WCAG 2.1 Success Criterion 4.1.3 Status Messages.

C.10.5 Caption positioning

Clause 10.5 is advisory only and contains no testable requirements.

C.10.6 Audio description timing

Clause 10.6 is advisory only and contains no testable requirements.

C.11 Software

C.11.0 General

Clause 11.0 is advisory only and contains no requirements requiring test.

C.11.1 Perceivable

C.11.1.1 Text alternatives

C.11.1.1.1 Non-text content

C.11.1.1.1.1 Non-text content (screen reading supported open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.1.1 Non-text Content.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.1.1.1.2 Non-text content (closed functionality)

Type of assessment

Testing

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The user interface is closed to assistive technologies for screen reading.

3. Non-text content is presented to users via speech output.

Procedure

1. Check that speech output is provided as an alternative for non-text content.

2. Check that the non-text content is not pure decoration.

3. Check that the non-text content is not used only for visual formatting.

4. Check that the speech output follows the guidance for "text alternative" described in WCAG 2.1 Success Criterion 1.1.1 Non-text Content.

Result

Pass: Check (1 and 2 and 3 and 4 are true) or (1 and 2 are false) or (1 and 3 are false)

Fail: Checks (1 true and 2 false) or (1 true and 3 false) or (1 and 2 and 3 are true and 4 is false)

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.1.2 Time-based media

C.11.1.2.1 Audio-only and video-only (pre-recorded)

C.11.1.2.1.1 Audio-only and video-only (pre-recorded - open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

3. Pre-recorded auditory information is not needed to enable the use of closed functions of ICT.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded) .

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.1.2.1.2 Audio-only and video-only (pre-recorded - closed functionality)

C.11.1.2.1.2.1 Pre-recorded audio-only (closed functionality)

Type of assessment

Inspection

Pre-conditions

1. ICT is non-web software that provides a user interface.

2. The user interface is closed to assistive technologies for screen reading.

3. Pre-recorded auditory information is needed to enable the use of closed functions of ICT.

Procedure

1. Check that the visual information is equivalent to the pre-recorded auditory output.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.1.2.1.2.2 Pre-recorded video-only (closed functionality)

Type of assessment

Inspection

Pre-conditions

1. ICT is non-web software that provides a user interface.

2. The user interface is closed to assistive technologies for screen reading.

3. Pre-recorded video content is needed to enable the use of closed functions of ICT.

4. Speech output is provided as non-visual access to non-text content displayed on closed functionality.

Procedure

1. Check that the speech output presents equivalent information for the pre-recorded video content.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2, 3 or 4 is not met.

Not applicable: Pre-condition 1, 2, or 3 is not met.

C.11.1.2.4 Captions (live)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.4 Captions (Live).

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 1.2.4 Captions (Live).

C.11.1.2.5 Audio description (pre-recorded)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.5 Audio Description (Prerecorded).

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 1.2.5 Audio Description (Prerecorded).

C.11.1.3 Adaptable

C.11.1.3.1 Info and relationships

C.11.1.3.1.1 Info and relationships (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.3.1 Info and Relationships.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.1.3.1.2 Info and relationships (closed functionality)

Clause 11.1.3.1.2 is advisory only and contains no testable requirements.

C.11.1.3.2 Meaningful sequence

C.11.1.3.2.1 Meaningful sequence (open functionality)

Type of assessment

Inspection

Pre-conditions

C.11.1.3.5.1 Identify input purpose (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.3.5 Identify Input Purpose.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 1.3.5 Identify Input Purpose.

C.11.1.3.5.2 Identify input purpose (closed functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software does not provide support to assistive technologies for screen reading.

C.11.1.4.4.1 Resize text (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to enlargement features of platform or assistive technology.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.4.4 Resize text.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 1.4.4 Resize text.

C.11.1.4.4.2 Resize text (closed functionality)

Type of assessment

Inspection and measurement

Pre-conditions

1. ICT is non-web software that provides a user interface.

2. The user interface is closed to enlargement features of platform or assistive technology.

3. A viewing distance is specified by the supplier.

Procedure

1. Measure the height of a capital letter H.

2. Check that it subtends an angle of at least 0,7 degrees at the specified viewing distance.

Result

Pass: Check 2 is true

Fail: Check 2 is false

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.1.4.5 Images of text

C.11.1.4.5.1 Images of text (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 1.4.5 Images of Text.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 1.4.5 Images of Text.

C.11.1.4.5.2 Images of text (closed functionality)

Type of assessment

Testing

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The user interface is closed to assistive technologies for screen reading.

3. Non-text content is presented to users via speech output.

Procedure

1. Check that speech output is provided as an alternative for non-text content.

2. Check that the non-text content is not pure decoration.

3. Check that the non-text content is not used only for visual formatting.

4. Check that the speech output follows the guidance for "text alternative" described in WCAG 2.1 Success Criterion 1.1.1 Non-text Content.

Result

Pass: Check (1 and 2 and 3 and 4 are true) or (1 and 2 are false) or (1 and 3 are false)

Fail: Checks (1 true and 2 false) or (1 true and 3 false) or (1 and 2 and 3 are true and 4 is false)

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.1.4.6 Void

C.11.1.4.7 Void

C.11.1.4.8 Void

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 1.4.13 Content on hover or focus.

C.11.2 Operable

C.11.2.1 Keyboard accessible

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 2.1.4 Character Key Shortcuts.

C.11.2.1.4.2 Character key shortcuts (closed functionality)

Type of assessment

Inspection

C.11.2.3.1 Three flashes or below threshold

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.6.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.11.2.4 Navigable

C.11.2.4.1 Void

C.11.2.4.2 Void

C.11.2.4.3 Focus order

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.7.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.11.2.4.4 Link purpose (in context)

Type of assessment

C.11.2.5.1 Pointer gestures

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to at least one assistive technology.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.8.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.2.5.2 Pointer cancellation

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to at least one assistive technology.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.9.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.2.5.3 Label in name

C.11.2.5.3.1 Label in name (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to at least one assistive technology.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 2.5.3 Label in Name.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.

C.11.2.5.3.2 Label in name (closed functionality)

Clause 11.2.5.3.2 is informative only and contains no requirements requiring test.

C.11.2.5.4 Motion actuation

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to at least one assistive technology.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.

C.11.3 Understandable

C.11.3.1 Readable

C.11.3.1.1 Language of software

C.11.3.1.1.1 Language of software (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.10.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.3.1.1.2 Language of software (closed functionality)

Type of assessment

Testing

Pre-conditions

1. ICT is non-web software that provides a user interface.

2. The user interface is closed to assistive technologies for screen reading.

3. The speech output is provided as non-visual access to closed functionality.

4. The speech output is not proper names, technical terms, words of indeterminate. language, and words or phrases that have become part of the vernacular of the immediately surrounding text.

5. The content is not generated externally and is under the control of the ICT vendor.

6. The displayed languages can be selected using non-visual access.

7. The user has not selected a speech language that is different from the language of the displayed content.

Procedure

1. Check that the speech output is in the same human language of the displayed content provided.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1, 2, 3, 4, 5, 6 or 7 is not met.

C.11.3.1.2 Void

C.11.3.2 Predictable

C.11.3.2.1 On focus

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 3.2.1 On Focus.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 3.2.1 On Focus.

C.11.3.2.2 On input

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 3.2.2 On Input.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 3.2.2 On Input.

C.11.3.2.3 Void

C.11.3.2.4 Void

C.11.3.3 Input assistance

C.11.3.3.1 Error identification

C.11.3.3.1.1 Error identification (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 3.3.1 Error Identification.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 3.3.1 Error Identification.

C.11.3.3.1.2 Error Identification (closed functionality)

Type of assessment

Testing

Pre-conditions

1. ICT is non-web software that provides a user interface.

2. The user interface is closed to assistive technologies for screen reading.

3. Speech output is provided as non-visual access to closed functionality.

4. An input error is automatically detected.

Procedure

1. Check that speech output identifies the item that is in error.

2. Check that the speech output describes the item that is in error.

Result

Pass: Checks 1 and 2 are true

Fail: Check 1 or check 2 false

Not applicable: Pre-condition 1, 2,3 or 4 is not met.

C.11.3.3.2 Labels or instructions

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 3.3.2 Labels or Instructions.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 3.3.2 Labels or Instructions.

C.11.3.3.3 Error suggestion

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 3.3.3 Error Suggestion.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met, or the non-web software does not contain content relevant to WCAG 2.1 Success Criterion 3.3.3 Error Suggestion.

C.11.3.3.4 Error prevention (legal, financial, data)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.11.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.11.4 Robust

C.11.4.1 Compatible

C.11.4.1.1 Parsing

C.11.4.1.1.1 Parsing (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to at least one assistive technology.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.12.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.4.1.1.2 Parsing (closed functionality)

Clause 11.4.1.1.2 contains no requirements requiring test.

C.11.4.1.2 Name, role, value

C.11.4.1.2.1 Name, role, value (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to at least one assistive technology.

Procedure

1. Check that the software does not fail the Success Criterion in Table 11.13.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.4.1.2.2 Name, role, value (closed functionality)

Clause 11.4.1.2.2 contains no testable requirements.

C.11.4.1.3 Status messages

C.11.4.1.3.1 Status messages (open functionality)

Type of assessment

Inspection

Pre-conditions

1. The ICT is non-web software that provides a user interface.

2. The software provides support to assistive technologies for screen reading.

Procedure

1. Check that the software does not fail WCAG 2.1 Success Criterion 4.1.3 Status messages.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met, or the non-web software does not contain content relevant to G 2.1 Success Criterion 4.1.3 Status messages

C.11.4.1.3.2 Status messages (closed functionality)

Clause 11.4.1.3.2 contains no testable requirements.

C.11.5 Interoperability with assistive technology

C.11.5.1 Closed functionality

Type of assessment

Type of assessment

Inspection

Pre-conditions

1. The software evaluated is software that provides a user interface.

Procedure

1. Check that the software uses the applicable documented platform accessibility services.

2. Check that the software can meet the applicable requirements 11.5.2.5 to 11.5.2.17 whilst using the documented platform accessibility services.

3. Check that the software can meet requirements 11.5.2.5 to 11.5.2.17 whilst using the documented platform accessibility services and other documented services.

Result

Pass: Check 1 is true and check 2 or check 3 is true

Fail: Check 1 or check 3 is false

Not applicable: Pre-condition 1 is not met.

C.11.5.2.4 Assistive technology

Type of assessment

Inspection

Pre-conditions

1. The ICT is assistive technology.

Procedure

1. Check that the assistive technology uses the documented platform accessibility services.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.11.5.2.5 Object information

Type of assessment

Inspection

Pre-conditions

1. The software evaluated is software that provides a user interface.

Procedure

1. Check that the user interface element's role is programmatically determinable by assistive technologies.

2. Check that the user interface element's state(s) is programmatically determinable by assistive technologies.

3. Check that the user interface element's boundary is programmatically determinable by assistive technologies.

4. Check that the user interface element's name is programmatically determinable by assistive technologies.

5. Check that the user interface element's description is programmatically determinable by assistive technologies.

Result

Pass: Checks 1, 2, 3, 4 and 5 are true

Fail: Check 1 or 2 or 3 or 4 or 5 is false

Not applicable: Pre-condition 1 is not met.

C.11.5.2.6 Row, column, and headers

Type of assessment

Inspection

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are data tables in the user interface.

Procedure

1. Select a data table in which the tests are to be performed.

2. Check that each cell's row is programmatically determinable by assistive technologies.

3. Check that each cell's column is programmatically determinable by assistive technologies.

4. Check that each cell's row header, if the row header exists, is programmatically determinable by assistive technologies.

5. Check that each cell's column header, if the column header exists, is programmatically determinable by assistive technologies.

Result

Pass: Checks 2, 3, 4 and 5 are true

Fail: Check 2 or 3 or 4 or 5 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.5.2.7 Values

Type of assessment

Inspection

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are user interface elements that can have values.

Procedure

1. Select a user interface element that can have a value.

2. Check that the current value is programmatically determinable by assistive technologies.

3. If the user interface element conveys information about a range of values, check that the minimum value is programmatically determinable by assistive technologies.

4. If the user interface element conveys information about a range of values, check that the maximum value is programmatically determinable by assistive technologies.

Result

Pass: Checks 2, 3 and 4 are true

Fail: Check 2 or 3 or 4 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.5.2.8 Label relationships

Type of assessment

Inspection

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are user interface elements that are labels of other user interface elements.

Procedure

1. Obtain the information of each user interface element.

2. Check that the user interface element's information includes the relationship with the user interface element that is its label, if the current user interface element has a label, and that this relationship is programmatically determinable by assistive technologies.

3. Check that the user interface element's information includes the relationship with the user interface element that it is labelling, if the current user interface element is a label, and that this relationship is programmatically determinable by assistive technologies.

Result

Pass: Checks 2 or 3 are true

Fail: Check 2 and 3 are false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.5.2.9 Parent-child relationships

Type of assessment	Inspection
Pre-conditions	1. The software evaluated is software that provides a user interface. 2. There are user interface elements that are parents of other user interface elements in a hierarchical structure.
Procedure	1. For user interface elements that have a parent, check that the user interface element's information includes the relationship with the user interface element that is its parent. 2. Check that the user interface elements that are parents of the user interface element selected in check 1, include the relationship with the user interface elements that are its children in their information, and that this relationship is programmatically determinable by assistive technologies. 3. For user interface elements that are a parent of other user interface elements, check that the user interface element's information includes the relationship with the user interface elements that are its children, and that this relationship is programmatically determinable by assistive technologies. 4. Check that the user interface elements that are a child of the user interface element selected in check 3, include the relationship with the user interface elements that are its parents in their information, and that this relationship is programmatically determinable by assistive technologies.
Result	Pass: Checks 1 or 2 is true and check 3 or 4 is true Fail: Checks 1 and 2 are false or check 3 and 4 are false Not applicable: Pre-condition 1 or 2 is not met.
NOTE: For this requirement it is enough that one of the two directions of a parent-child relationship is programmatically determinable. This is the reason why the requirement checks are in pairs and why the requirement is met if one member of each pair is true.

C.11.5.2.10 Text

Type of assessment

Inspection

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There is text rendered to the screen.

Procedure

1. For instances of text rendered to the screen, check that the text's information includes its text content, and that this information is programmatically determinable by assistive technologies.

2. For instances of text rendered to the screen, check that the text's information includes its attributes, and that this information is programmatically determinable by assistive technologies.

3. For instances of text rendered to the screen, check that the text's information includes its boundary, and that this information is programmatically determinable by assistive technologies.

Result

Pass: Checks 1, 2 and 3 are true

Fail: Check 1 or 2 or 3 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.5.2.11 List of available actions

Type of assessment

Inspection

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are user interface elements that have actions that can be executed by the user.

Procedure

1. Check that the user interface element's information includes the list of actions that can be executed.

2. Check that this list is programmatically determinable by assistive technologies.

Result

Pass: Checks 1 and 2 are true

Fail: Check 1 or 2 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.5.2.12 Execution of available actions

Type of assessment

Inspection and testing

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are user interface elements that have actions that can be executed by the user.

3. The security requirements permit assistive technology to programmatically execute user actions.

Procedure

1. Check that the user interface element's information includes the list of actions that can be executed by assistive technologies according to 11.5.2.11.

2. Check that all the actions in the list can successfully be executed by assistive technologies.

Result

Pass: Checks 1 and 2 are true

Fail: Check 1 or 2 is false

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.5.2.13 Tracking of focus and selection attributes

Type of assessment

Inspection and testing

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are user interface elements that enable text editing.

Procedure

1. Check that the user interface element's information includes mechanisms to track focus, text insertion point and selection attributes.

2. Check that this information is programmatically determinable by assistive technologies.

3. Activate those tracking mechanisms.

4. As a user, use the text editing functionality in the evaluated software product.

5. Check that the tracking of focus, text insertion point and selection attributes work.

Result

Pass: Checks 2 and 5 are true

Fail: Check 1 or 5 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.5.2.14 Modification of focus and selection attributes

Type of assessment

Testing

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are user interface elements that can receive focus or that enable text editing.

3. The security requirements permit platform software to programmatically modify focus, text insertion point and selection attributes of user interface elements.

Procedure

1. For user interface elements that can receive focus and where the focus can be modified by a user without the use of assistive technology, check that the focus can be programmatically modified by assistive technologies.

2. For user interface elements that enable text editing by a user without the use of assistive technology, check that the position of the text insertion point can be programmatically modified by assistive technologies.

3. For user interface elements that enable text editing, check that the selection attributes can be programmatically modified by assistive technologies where they can be modified by user without the use of assistive technology.

Result

Pass: All checks are true

Fail: Any check is false

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.5.2.15 Change notification

Type of assessment

Inspection and testing

Pre-conditions

1. The software evaluated is software that provides a user interface.

Procedure

1. Activate notifications of changes in the user interface elements.

2. Check that notifications about changes in object information (role, state, boundary, name and description) are sent to assistive technologies, if this information changes in the software user interface.

3. Check that notifications about changes in row, column and headers of data tables are sent to assistive technologies, if this information changes in the software.

4. Check that notifications about changes in values (current value, minimum value and maximum value) are sent, if this information changes in the software.

5. Check that notifications about changes in label relationships are sent o assistive technologies, if this information changes in the software.

6. Check that notifications about changes in parent-child relationships are sent to assistive technologies, if this information changes in the software.

7. Check notifications about changes in text (text contents, text attributes and the boundary of text rendered to the screen) are sent to assistive technologies, if this information changes in the software.

8. Check that notifications about changes in the list of available actions are sent to assistive technologies, if this information changes in the software.

9. Check that notifications about changes in focus, text insertion point and selection attributes are sent to assistive technologies, if this information changes in the software.

Result

Pass: Checks 2, 3, 4, 5, 6, 7, 8 and 9 are true

Fail: Check 2, 3, 4, 5, 6, 7, 8 or 9 is false

Not applicable: Pre-condition 1 is not met.

C.11.5.2.16 Modifications of states and properties

Type of assessment

Testing

Pre-conditions

1. The software evaluated is software that provides a user interface.

2. There are user interface elements whose state or properties can be modified by a user without the use of assistive technology.

3. The security requirements permit assistive technology to programmatically modify states and properties of user interface elements.

Procedure

1. Check that the state of user interface elements, whose state can be modified by a user without the use of assistive technology, can be programmatically modified by assistive technologies.

2. Check the properties of user interface elements, whose properties can be modified by a user without the use of assistive technologies, can be programmatically modified by assistive technologies.

Result

Pass: All checks are true

Fail: Any check is false

Not applicable: Pre-condition 1, 2 or 3 is not met.

C.11.5.2.17 Modifications of values and text

Type of assessment

Testing

Pre-conditions

C.11.8.1 Content technology

Type of assessment	Inspection and Testing
Pre-conditions	1. The software is an authoring tool. 2. The output format of the authoring tool supports information required for accessibility.
Procedure	1. Check if the authoring tool conforms to 11.8.2 to 11.8.5 to the extent that information required for accessibility is supported by the format used for the output of the authoring tool.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 or 2 is not met
NOTE: Where the output format of the authoring tool does not support certain types of information required for accessibility, conformance with requirements that relate to that type of information is not required.

C.11.8.2 Accessible content creation

Type of assessment

Inspection and Testing

Pre-conditions

1. The software is an authoring tool.

Procedure

1. Check if the authoring tool has features that enable and guide the production of content that conforms to clauses 9 (Web) and 10 (Non-web documents).

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.11.8.3 Preservation of accessibility information in transformations

Type of assessment

Inspection and Testing

Pre-conditions

1. The software is an authoring tool.

2. The authoring tool provides restructuring transformations or re-coding transformations.

Procedure

1. For a restructuring transformation, check if the accessibility information is preserved in the output.

2. For a restructuring transformation, check if the content technology supports accessibility information for the restructured form of the information.

3. For a re-coding transformation, check if the accessibility information is preserved in the output.

4. For a re-coding transformation, check if the accessibility information is supported by the technology of the re-coded output.

Result

Pass: Check 1 is true or checks 1 and 2 are false or check 3 is true or checks 3 and 4 are false

Fail: Check 1 is false and check 2 is true

Not applicable: Pre-condition 1 or 2 is not met.

C.11.8.4 Repair assistance

Type of assessment

Inspection

Pre-conditions

1. The software is an authoring tool.

2. The accessibility checking functionality of the authoring tool can detect that content does not meet a requirement of clauses 9 (Web) or 10 (Non-web documents) as applicable.

Procedure

1. The authoring tool provides repair suggestions when content does not meet a requirement of clauses 9 or 10 (as applicable).

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 or 2 is not met.

C.11.8.5 Templates

Type of assessment	Inspection
Pre-conditions	1. The software is an authoring tool. 2. The authoring tool provides templates.
Procedure	1. Check that the authoring tool provides at least one template that supports the creation of content that conforms to requirements of clauses 9 (Web content) or 10 (Documents) as applicable. 2. Check that at least one template identified in step 1 is available and is identified as conforming to clauses 9 or 10 (as applicable).
Result	Pass: Checks 1 and 2 are true Fail: Check 1 or 2 is false Not applicable: Pre-condition 1 or 2 is not met.
NOTE: The identification as conforming to the requirements of clauses 9 or 10 (as applicable) described in check 2 may be described in terms such as "Conformant to WCAG 2.1". Where the identification does not explicitly state that all of the requirements identified in clauses 9 or 10 (as appropriate) are covered, it may be necessary to use the template to create a web site or document and then test that web site or document according to the requirements of clauses 9 or 10 to provide full assurance that the template behaves as required.

C.12 Documentation and support services

C.12.1 Product documentation

C.12.1.1 Accessibility and compatibility features

Type of assessment

Inspection

Pre-conditions

1. Product documentation is supplied with the ICT.

Procedure

1. Check that product documentation provided with the ICT lists and explains how to use the accessibility and compatibility features of the ICT.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.12.1.2 Accessible documentation

Type of assessment

Inspection

Pre-conditions

1. Product documentation in electronic format is supplied with the ICT.

Procedure

1. Check that product documentation in electronic format provided with the ICT conforms to the requirements of clauses 9 or 10 as appropriate.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.12.2 Support services

C.12.2.1 General

Clause 12.2.1 is informative only and contains no requirements requiring test.

C.12.2.2 Information on accessibility and compatibility features

Type of assessment

Inspection

Pre-conditions

1. ICT support services are provided.

Procedure

1. Check that the ICT support services provide information on the accessibility and compatibility features that are included in the product documentation.

Result

Pass: Check 1 is true

Fail: Check 1 is false

Not applicable: Pre-condition 1 is not met.

C.12.2.3 Effective communication

Type of assessment	Inspection
Pre-conditions	1. ICT support services are provided.
Procedure	1. Check that the ICT support services accommodate the communication needs of individuals with disabilities either directly or through a referral point.
Result	Pass: Check 1 is true Fail: Check 1 is false Not applicable: Pre-condition 1 is not met.
NOTE: The provision of any level of support for the communication needs of individuals with disabilities constitutes a pass of this requirement. Suppliers may wish to provide further information about the level of support that is provided to enable the adequacy and quality of the support to be judged.