Exploring the Use of Navigators to Advance Access to Federal Programs and Services for People with Disabilities
Information
Priority area
Design and delivery of programs and services
Status
Completed
Year
2023
Completed year
2026
Goal of the study
A navigator is a person who guides others to help them access a service or program. This study will look at the experience of people with disabilities in accessing federal services and programs. It will look at the role that navigation plays and explore whether navigators could improve access and remove barriers.