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Displaying 581 - 590 of 729

Individual 65036's submission

CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774890958915_971
Heading id
heading-31
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Corridors may require windows at the ends of corridors in unsprinklered buildings in accordance with the building code.
What should we change it to?
This clause should be revised and could include language about window treatments to reduce glare and harsh lighting transitions (e.g., films, Low-E coatings, reflective coatings, etc), rather than fully removing the window.
Why should we change it?
To harmonize with building code requirements.
Heading text
10.1.3.1 Preventing glare and shadow
Heading number portion
10.1.3.1
Item id
1774891059724_998
Heading id
s10.3
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Adding a reference to PAS 6463:2022 may be useful for designers and users of the standard.
What should we change it to?
General comment – PAS 6463:2022 Design for the mind – Neurodiversity and the built environment – Guide includes many good resources about colour and pattern selection that could be referenced by this standard. Further, the 2025 National Building Code of Canada in Sentence 3.8.3.6.(17) requires that “except for facilities for persons with cognitive disabilities such as dementia, doorways leading from a public corridor or a corridor used by the public that provide access to a public area or an exit shall be provided with a door or door frame that has a readily apparent visual contrast with adjacent wall surfaces.” It may be a good idea to include some guidance on cognitive disabilities, where colour may be overwhelming or create safety concerns, in addition to a general reference to PAS 6463.
Why should we change it?
Align with other best-practice guidelines and the building code.
Heading text
10.3 Colour choice
Heading number portion
10.3
Item id
1774891192579_440
Heading id
s11.3.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Note #1 should be deleted or revised.
What should we change it to?
Suggest phrasing as: "Where technically feasible, avoid shared infrastructures, including cycling paths between access points to buses and public transportation, as they represent challenges for the accessibility community".
Why should we change it?
Was the TransLink and BC Ministry of Transportation and Infrastructure Design Guide for Bus Stops Adjacent to Cycling Infrastructure considered when this note was created? Additionally, the Transportation Association of Canada has published a guide Accommodating People with Disabilities and Island Platform Bus Stops which offers comparisons from multiple Canadian jurisdictions. There may be conditions where shared infrastructure cannot be avoided and one of the guidelines should be referenced as a way to mitigate concerns.
Heading text
11.3.1 Additional specifications for exterior paths of travel
Heading number portion
11.3.1
Item id
1774891344850_540
Heading id
s11.3.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Can Note #3 be expanded with a technical criteria, in addition to why decorative crosswalks should be avoided?
What should we change it to?
Not sure. Needs more background info.
Why should we change it?
Can note #3 explain why decorative crosswalks are to be avoided on busy roadways that have high-volumes of traffic? This requirement may be hard to enforce without a technical threshold for what constitutes high-volumes of traffic, and therefore, lead to inconsistent application.
Heading text
11.3.1 Additional specifications for exterior paths of travel
Heading number portion
11.3.1
Item id
1774891407133_356
Heading id
heading-54
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
11.4.2.2.(a)(i) - "at the tops of stairs and ramps"
What should we change it to?
"at the top of flights of stairs and ramps"
Why should we change it?
To harmonize with the National Building Code of Canada wording, which uses the word "flights" for stairs.
Heading text
11.4.2.2 Location
Heading number portion
11.4.2.2
Item id
1774891611557_509
Heading id
heading-62
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
11.4.2.5.5.(c) - "Have an increased depth to enhance detectability and allow for a longer stopping distance when no set-back is present"
What should we change it to?
Remove this clause, or expand it with a technical criteria for the depth/hazard.
Why should we change it?
CSA B651 and the 2025 National Building Code of Canada use a 600-650mm depth as the lower and upper limits for tactile attention indicators. Depths beyond that range would not be considered code-compliant and may not be enforceable. It would be beneficial to elaborate on what increased depths are useful and what basis this standard is using (i.e., is ISO 23599 depth being used here?)
Heading text
11.4.2.5.5 Dimensions of attention indicators
Heading number portion
11.4.2.5.5
Item id
1774891694610_707
Heading id
s12.2.8
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
12.2.8.(c) - "For example, hours of operation may be installed on the non-operational door swing when possible"
What should we change it to?
Delete the clause.
Why should we change it?
Subsequent sections of the standard discourage signage on doors, leaving it as a last resort. This note contradicts that.
Heading text
12.2.8 Requirements for different types of signage
Heading number portion
12.2.8
Item id
1774891827358_621
Heading id
s12.10.4
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Clause 12.10.4.(a) and note #1 - "be automatic when audible information is transmitted"
What should we change it to?
Should incorporate language that automatic announcements are required to have a mute button or other means to cancel playback.
Why should we change it?
For people with neurodivergence, automatic announcements can be overstimulating. To strike a balance, a means to temporarily mute the announcements may be beneficial.
Heading text
12.10.4 Activation of audible signs
Heading number portion
12.10.4
Item id
1774891923911_714
Heading id
s12.10.5
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
12.10.5.(a)
What should we change it to?
This standard should reference to CSA B44, which already covers audible announcements and chime tones for elevators.
Why should we change it?
To harmonize with CSA B44, "Safety Code for Elevators and Escalators". Right now, CSA B44 contains provisions for the use of chimes or other audible tones, rather than strictly voice prompts.
Heading text
12.10.5 Elevators
Heading number portion
12.10.5
Submission ID
65036
Submitted by
ameier@franclarchitecture.com
Submitted on
Mon, 03/30/2026 - 13:33
Consent to contact
Yes

Individual 65054's submission

CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774893218430_112
Heading id
heading-50
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Spell out TWSIs.
What should we change it to?
TWSI shall:
Why should we change it?
Tactile Walking Surface Indicator (TWSI) shall:
Heading text
11.4.1.1 General requirements
Heading number portion
11.4.1.1
Item id
1774893286069_862
Heading id
s12.2.7
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Small cap in "signs".
What should we change it to?
12.2.7 Parking Signs
Why should we change it?
12.2.7 Parking signs
Heading text
12.2.7 Parking Signs
Heading number portion
12.2.7
Submission ID
65054
Submitted by
myriam.mongeon@infc.gc.ca
Submitted on
Mon, 03/30/2026 - 13:56
Consent to contact
Yes

Individual 65057's submission

CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774896179279_131
Heading id
s6.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Empowerment and independence: Wayfinding and signage in its various forms allow for autonomy and independent navigation, providing timely, accurate, and clear information in multiple formats when necessary.
What should we change it to?
Empowerment and independence: Wayfinding and signage in its various forms allow for autonomy and independent navigation, providing timely, accurate, and clear information in multiple formats when necessary, without the need for human assistance.
Why should we change it?
The additional language will further emphasize and reinforce that the fullest level of autonomy and independence is only achieved when individuals can access information and navigate spaces without the need for human or staff assistance. While human assistance must always be available where possible, solutions that rely upon it do not reflect true independence and autonomy for individuals with disabilities.
Heading text
6.2 Guiding principles
Heading number portion
6.2
Item id
1774896349448_144
Heading id
s6.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
User consultation: Implementers and designers carry out consultation with user groups when establishing/determining or altering the wayfinding and signage solutions.
What should we change it to?
User consultation: Implementers and designers carry out consultation and user testing with user groups representing a diversity of lived disability experiences and communication methods when establishing/determining or altering the wayfinding and signage solutions. Individuals with lived experience must be meaningfully engaged throughout projects from the outset, including design, testing, implementation, and evaluation phases.
Why should we change it?
Wayfinding and signage systems are most effective when they are designed with, not just for, people with disabilities. Multi-sensory design and user testing improve safety, predictability, and independence. Ensuring the robust inclusion of persons with disabilities for consultation and user testing throughout project development, implementation, and evaluation will better ensure solutions that reflect a diversity of lived experiences and the broader public benefit of accessible design.
Heading text
6.2 Guiding principles
Heading number portion
6.2
Item id
1774901821651_684
Heading id
s6.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Everyone in Canada has the right to interact with environments effectively, safely, and efficiently. While the standard will apply initially only to federal facilities, other jurisdictions will be encouraged to adopt this standard and develop regulations to implement it. Consultation with and testing by persons with disabilities is an essential part of whatever is being considered
What should we change it to?
Add a word to the last sentence. Everyone in Canada has the right to interact with environments effectively, safely, and efficiently. While the standard will apply initially only to federal facilities, other jurisdictions will be encouraged to adopt this standard and develop regulations to implement it. Modified text starts here Added one word. Acceptance. Consultation, and acceptance, with and testing by persons with disabilities is an essential part of whatever is being considered.
Why should we change it?
this clause specifies that 'Consultation with and testing by persons with disabilities is an essential part' Anecdotally, we hear that persons with disabilities are consulted, but sometimes the information they share is not implemented. The suggestion is made that persons with disabilities, perhaps in the form of an accessibility advisory panel be given the authority to ensure that the information that they share is implemented. This is more aspirational than immediately practical, but perhaps this Committee is the correct place to begin to think about how to move from Hope to practice.
Heading text
6.1 Background
Heading number portion
6.1
Item id
1774901866497_217
Heading id
s6.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
New trends in urban design relate to person-centered living. One of these is pedestrianization, i.e., where neighborhoods or streets are built for restricted pedestrian traffic only. This requires very careful consideration of the accessibility challenges it can inadvertently create.
What should we change it to?
There should be a separate section recommending standards for this new style of building and living. We have added this in our comments
Why should we change it?
The standard suggests that this new style of building and living creates new challenges, and so those that are currently apparent should be handled in this standard.
Heading text
6.1 Background
Heading number portion
6.1
Item id
1774901968762_791
Heading id
s6.2
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
We invite practitioners to not only include the information presented in this Standard but to also consider these principles to create more inclusive environments
What should we change it to?
Add two sentences. After designers have included this information, and considered these principles, they shall consult with an accessibility advisory panel to ensure that the information and principles are implemented to the satisfaction of this panel. In the event of a discussion about cost and difficulty of an accommodation, the Canadian legal precedent of ' reasonable accommodation and undue hardship' shall inform the decision
Why should we change it?
This follows on and conforms with the first editorial suggestion about the role of the accessibility advisory panel, ensuring that no barriers are created. Adding to the potential Committee discussion about the authority of a possible accessibility, advisory panel, is the idea that should disagreements occur about a particular accommodation, then the Canadian legal precedent mentioned shall be used to come to an accommodation that satisfies everyone.
Heading text
6.2 Guiding principles
Heading number portion
6.2
Item id
1774902014347_480
Heading id
s6.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Best practices have been outlined to assist with consultation and decision-making regarding the universal impact, affordability, and usefulness of elements included in the design of indoor and outdoor spaces
What should we change it to?
Add a sentence These best practices apply not only to the design of new indoor or outdoor spaces, but also to the renovation of existing spaces.
Why should we change it?
It is not only at the design stage where best practices shall be used, but whenever the opportunity presents itself to fix existing barriers, and ensure no new barriers are created.
Heading text
6.1 Background
Heading number portion
6.1
Item id
1774902117736_242
Heading id
s6.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
The practice of design involves more than consideration for usability.
What should we change it to?
Replace this sentence with two sentences.The practice of design and renovation, , involves more than consideration for usability. It also includes the principle of accessibility, ensuring that existing barriers are removed, and no new barriers are created.
Why should we change it?
The standards of wayfinding and signage must be thought of in more than when designing something new. In addition, usability is extremely important, and intersects with accessibility as long as the Accommodations is done to the satisfaction of everyone.
Heading text
6.2 Guiding principles
Heading number portion
6.2
Item id
1774902310167_839
Heading id
s6.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
j) Awareness and education: Implementers and designers provide ongoing public awareness of the purpose and intent of inclusive wayfinding and signage to ensure everyone understands their meaning and intent
What should we change it to?
j) Awareness and education: Implementers, designers, New text starts here or any person responsible for barrier-free and accessible signage and wayfinding shall New text ends here provide ongoing public awareness and education of the purpose and intent of inclusive wayfinding and signage to ensure everyone understands their meaning and intent
Why should we change it?
In case, implementers and designers do not ensure that there is public awareness of the intent, then this responsibility shall pass to the persons on site responsible for barrier free access.
Heading text
6.2 Guiding principles
Heading number portion
6.2
Item id
1774902540529_364
Heading id
s7.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
This Standard: ● recognizes the equity rights of persons with disabilities as Canadian citizens;
What should we change it to?
This Standard: ● recognizes the equity rights of persons with disabilities Remove the following As Canadian citizens.
Why should we change it?
It is not only Canadian citizens that require the standard to encounter a barrier-free living experience. It is also guests, visitors, tourists, and those in the process of wanting to or becoming Canadian citizens.
Heading text
7.1 General
Heading number portion
7.1
Item id
1774902802872_747
Heading id
s9.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
What we should change. Add a definition for accessibility advisory panel.
What should we change it to?
Add the following definition: Accessibility advisory panel A group of persons with disabilities at the federal, provincial, municipal, or facility level to test all accessibility features to ensure and verify with full authority that they are barrier-free. They will be chosen in the same way as Committee members for accessibility standards. Canada is chosen and will be involved at any stage, including design, implementation, renovation, or engagement when reports of barriers that are recurrent and important are received. They could be an accessibility advisory panel that is used for another standard. If the facility is large enough, the facility should have its own panel. If the facility is small, perhaps a group at the municipal, provincial or federal level could be used. If necessary, the Canadian litigation and precedent set in cases about reasonable accommodation and undue hardship shall inform any discussion where cost or difficulties are used as a reason not to implement accommodation.
Why should we change it?
This conforms with the suggestion 6.1 Background as to the implementation of an accessibility advisory panel Should the committee decide to have a conversation on this subject, this is the beginning of a definition of that panel, as a starting point.
Heading text
9.1 Definitions
Heading number portion
9.1
Item id
1774902861258_198
Heading id
s9.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Alternate format — Information presented in braille, in large print, electronically (e.g., on removable or portable media), or in an accessible format.
What should we change it to?
accessible or alternate format — Information presented in braille, in large print, electronically (e.g., on removable or portable media), or in a barrier-free way compatible with adaptive technology.
Why should we change it?
The terms, alternate, and accessible, formats are sometimes used interchangeably. We feel that, accessible, is a better term than, alternate. and this should be reflected in the definition.
Heading text
9.1 Definitions
Heading number portion
9.1
Item id
1774902910940_788
Heading id
s9.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Add a definition
What should we change it to?
Reasonable accommodation, and undue hardship This is a Canadian evolving legal concept in our courts that has created a framework or guidelines to help establish decisions about accommodations that might be costly or difficult to implement
Why should we change it?
This conforms with the suggestion 6.1 Background as to the implementation of an accessibility advisory panel Should the committee decide to have a conversation about this, then the concept of, reasonable accommodation and undue hardship, gives a framework in places where disagreements might occur.
Heading text
9.1 Definitions
Heading number portion
9.1
Item id
1774903057317_690
Heading id
s9.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Add a definition
What should we change it to?
Continuous improvement Continuous improvement is a process aimed at consistent improvement, using incremental and well-defined steps to receive feedback, evaluate, change, and continue until chosen targets are reached.
Why should we change it?
There are sections of the standard that call for feedback, as,Implementing standards is not once and done. The suggestion is that the process of continuous improvement, and the spirit that it invokes, be used as a process or guiding principle when feedback loops and improvements are implemented
Heading text
9.1 Definitions
Heading number portion
9.1
Item id
1774903144534_403
Heading id
s9
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
lighting and contrast
What should we change it to?
Add 10.5. User testing and approval 10.5.1 Testing body The testing body shall be either users selected by statistically significant methods, or an accessibility advisory panel, if one is available for this facility. 10.5.2 Testing Add every stage where barriers might exist, or be created, the testing body shall be asked to test all the lighting parameters, including, but not limited to, usability, luminance, glare, shadows, tone, position, color, and contrast, and report to the authorities that have jurisdiction to remediate any barriers of their findings to the satisfaction of everyone
Why should we change it?
Lighting can be complicated to ensure that it actually works, due to the interplay of factors that might not be apparent to a person who is just planning the lighting. For example, the intersection of hallways, windows, and colors of decorative elements, such as carpets or tiles, can impact whether or not lighting actually works. For this reason, testing must be done by the person who actually uses this facility, or if possible, by an accessibility advisory panel.
Heading text
10. General requirements for lighting and contrast
Heading number portion
10.
Item id
1774903798986_515
Heading id
s11.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Add a sentence after Wayfinding is facilitated by well-designed indoor and outdoor environments that incorporate clear paths of travel, along with constructed and natural navigation cues such as edges, landmarks, signage, surface textures, lighting, and acoustics that can be detected through visual, tactile, and auditory means
What should we change it to?
Add the following paragraph Recent smart technology has added to wayfinding by enabling the creation of navigation cues available in accessible format on a smart device. The cues are created, using lidar, photos, GPS or beacons as landmarks, by persons or organizations interested in wayfinding. There are also technologies that recognize and interpret addresses, street signs, surroundings, paths, doorbells, doors, knobs, signage, obstacles, and give immediate , real-time feedback to the user through tactile, visual, or audible signals.
Why should we change it?
As this smart technology evolves, and it is evolving rapidly, more and more persons with disabilities will supplement and inform their path of travel to ensure safe and efficient wayfinding. It is well known that adaptive technologies, used by persons with disabilities, are also used by other groups, such as seniors, persons who are neurodivergent, and people who just want to get there the first time, without problems, quickly. For these reasons, it is imperative that the standard lead and guide this new technology with a Canadian perspective
Heading text
11.1 General
Heading number portion
11.1
Item id
1774904704267_603
Heading id
s11.3.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
iii) incorporate distinctive surface materials, such as tiles, at intersections or key decision points in outdoor plazas to help users identify critical areas and make informed navigation choices;
What should we change it to?
iii) in outdoor plazas, incorporate distinctive surface materials, such as tiles, at intersections or key decision points to help users identify critical areas and make informed navigation choices;
Why should we change it?
As this section is about paved roads, jumping, too, outdoor plazas break the flow of information. For this reason, the words, outdoor plaza, should be at the beginning, to set the frame for the rest of the clause.
Heading text
11.3.1 Additional specifications for exterior paths of travel
Heading number portion
11.3.1
Item id
1774905134154_461
Heading id
s10
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
The Committee might start a Conversation to Add the following new sections: 11.5 Person first living, pedestrian-centric, and car-free areas 11.5.1 Introduction New trends in urban design relate to person-centered living. One of these is pedestrianization, i.e., where neighborhoods or streets are built for restricted pedestrian traffic only, cars are banned, and bikes, e-bikes, and scooters are tightly regulated. This requires very careful consideration of the accessibility challenges to wayfinding and signage. 11.5.2 Monitoring barriers using systems of announcements a. Local traffic monitoring and notifying programs shall be encouraged to report on participation at popular, pedestrian-friendly areas, paying particular attention to those times when they become crowded, giving more information to the ability of a person with a disability to make their own individual decision about safe wayfinding. Example: The CJOH traffic report. The Spark Street mall has over half a million people attending, with people shoulder to shoulder. In this case, a person with a disability will use this information to adapt their wayfinding strategy to the particular circumstances of a crowded area. b. Automobile navigation applications that monitor the amount of car traffic in a popular or pedestrian-friendly area shall be encouraged to extrapolate from the vehicle traffic data to be able to estimate the pedestrian traffic. This information allows the person with a disability to assess which wayfinding tactic they might use for a safe journey. c. Wear temporary physical structures, such as extended patios for restaurants or sidewalk sales, are implemented; there shall be notification of the presence of these upon entering the area in an accessible way. They shall be constructed in such a way that they are cane-, detectable, and if possible, outer edges shall be rounded and soft, so that incorrect wayfinding shall not result in bodily harm.
What should we change it to?
NA
Why should we change it?
Given that these new areas of pedestrian-centric areas are more and more popular, the suggestion is made that the Committee might start a conversation about what standards are necessary for wayfinding and signage. An introduction has been included as a sample
Heading text
11. Wayfinding
Heading number portion
11.
Item id
1774905301107_336
Heading id
s10
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
The Committee might start a Conversation to Add the following new sections: 11.6 Wayfinding in specialized areas a. Specialized facilities, such as transportation, terminals and hubs, sports venues, concert venues, auditoriums, shopping centers, hospitals, educational facilities, mixed-use complexes, shall engage accessibility, advisory panels, and appropriate professionals to create a plan, and then implement and maintain it, so that persons with disabilities can attend with successful navigation and wayfinding and avoid barriers.
What should we change it to?
NA
Why should we change it?
A suggestion is made that the Committee might start a conversation about large facilities with specialized requirements for wayfinding and signage. A sample introduction clause is included.
Heading text
11. Wayfinding
Heading number portion
11.
Item id
1774905400709_711
Heading id
s10
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
The Committee might start a Conversation to Add the following new sections: 11.7 Wayfinding with Virtual, user-created maps 11.7.1 Introduction There are new technologies for persons with disabilities where virtual maps are created by users, volunteers, organizations, or facility managers. These maps can be downloaded into apps that give feedback to persons with disabilities. Lidar, Wi-Fi, GPS, beacons, and photos are currently used to create landmarks and paths for these virtual maps, and other technologies may be used in the future. 11.7.2 Facilitating virtual, user-created maps a. Facility managers, indoor and outdoor space authorities, accessibility advisory panels, and frequent users shall be provided with facilities, finances, backing, and resources to create virtual maps . Persons who participate in the creation of these virtual maps shall be fairly compensated for their time. B. Where these virtual maps are created, they shall be publicly announced in a prominent way. See. In a spirit of continuous improvement, any comment from a user of these virtual maps shall be encouraged and be easily sent to the appropriate person with authority to resolve and implement suggestions and improvements. 11.7.3 Facilitating for-profit companies to give virtual map assistance for free a. There are for-profit companies that provide wayfinding advice to persons with disabilities such as a I RA. In certain cases, they provide these services free of charge, such as certain airports. b. Facility managers or authorities in charge of indoor or outdoor spaces shall be encouraged to contact these companies to request that the areas under their control be included in the list of free services available.
What should we change it to?
NA
Why should we change it?
The suggestion is that the committee might start a conversation about these new technologies for wayfinding and signage. Sample clauses are included.
Heading text
11. Wayfinding
Heading number portion
11.
Item id
1774905677359_53
Heading id
s10
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
The Committee might start a Conversation to Add the following new sections: 11.8 Proactive and regular updating of wayfinding and signage Accommodations a. Facility managers, or any other person, department, or organization responsible for effective, safe, and accessible wayfinding shall, on a regular basis, no less than once per year, survey users on a regular and random basis as to their live experience with wayfinding in the facility under their control and make the appropriate change to wayfinding in order to bring to zero the number of persons who cannot make a safe, barrier-free, effective, quick journey. These surveys and follow-up mitigation shall be done in a spirit of continuous improvement. b. In the case of discussions about costs and difficulty with wayfinding accommodations, the Canadian legal precedent on reasonable accommodation and undue hardship shall inform the decision.
What should we change it to?
NA
Why should we change it?
The suggestion is made that the committee might start a conversation about the idea that an accommodation is not once and done. Despite the best intentions of designers or any other person responsible for wayfinding and signage, there must be a feedback loop on a regular basis so that recurring reports of persons with disabilities who get lost, as well as frequent error reports, shall be resolved. Included our sample clauses.
Heading text
11. Wayfinding
Heading number portion
11.
Item id
1774905744023_518
Heading id
s12.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
h) have all audible and visual signs, including those provided for indoor or outdoor mapping tested by people who will use them to confirm usability and clarity; and
What should we change it to?
h) have all signs tested by people who will use them to confirm they are barrier-free, accessible, usable, and clear.; All signage and its accessible equivalent shall be approved by the accessibility advisory panel , if such a panel is available in a particular facility. Users for testing shall be selected in a statistically significant way.
Why should we change it?
If an accessibility advisory panel is available, then they shall test the signage, in addition to other users. For users that are selected to do testing, selecting them in a statistically significant way will ensure that the testing is successful.
Heading text
12.1 General
Heading number portion
12.1
Item id
1774905795721_761
Heading id
s12.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Add two more clauses at the end. g) have the text and Braille associated with the symbol of access indicate that the route or amenity is accessible; h) have all audible and visual signs, including those provided for indoor or outdoor mapping tested by people who will use them to confirm usability and clarity; and i) be properly maintained.
What should we change it to?
Add two more clauses. j. To assist persons who are lost, prominent signs and those at intersections shall have on them appropriate accessible information that identifies the location of the sign, so that when assistance is contacted, the current location can be identified. k. Every prominent sign shall have on it appropriate accessible information about the name and contact information of the authority in charge of accessibility.
Why should we change it?
We suggest that adding these two features to signs would make any space a more user-friendly one.
Heading text
12.1 General
Heading number portion
12.1
Item id
1774905855688_379
Heading id
s12.2.8
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
c) for any vertical sign: i) not create an obstruction within the path of travel; ii) when installed outdoors, be placed in a location that does not intrude into the path of travel; and iii) maintain at least 70% luminance contrast with its surrounding environment, including mounting elements such as the pole.
What should we change it to?
Widen the use of this clause by removing “vertical” and “when installed outdoors.” c) for any sign: i) not create an obstruction within the path of travel; ii) be placed in a location that does not intrude into the path of travel; and iii) maintain at least 70% luminance contrast with its surrounding environment, including mounting elements, such as the pole.
Why should we change it?
The standard should apply to all signs, not just vertical signs. In addition, it might be difficult to define which sign is vertical, and which one is horizontal in a standard friendly manner. Perhaps this could be merged into 12.6.1 Location of signs.
Heading text
12.2.8 Requirements for different types of signage
Heading number portion
12.2.8
Item id
1774905926866_474
Heading id
s12.2.9
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
12.2.9 Trailhead Signs
What should we change it to?
NA
Why should we change it?
This section is only about trailhead signs; not other kinds of signs used in outdoor spaces.
Heading text
12.2.9 Signs for outdoor spaces
Heading number portion
12.2.9
Item id
1774906604465_786
Heading id
s12.3
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Change the last clause
What should we change it to?
Change the last clause, c) include alternative communication method so that every sign is available in accessible and barrier-free format.
Why should we change it?
There are two changes. 1. The format necessary for people with disabilities is made more general, based on function, described as accessible and barrier-free, as opposed to a narrower definition. 2. We removed the clause, where there is a need, as it is impossible to know when or where the need might be necessary, so an accessible format is necessary everywhere, all the time.
Heading text
12.3 Quality of information
Heading number portion
12.3
Item id
1774906659030_292
Heading id
s12.4
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Remove clauses in this suction that apply to the physical characteristics of the sign and not to accessibility
What should we change it to?
Remove these clauses. Note: In most outdoor settings, signs should be mounted to materials such as matte-coated metal, wood, or powder-coated aluminum posts. Retroreflective mounting is typically reserved for vehicular signs or remote locations where visibility at night is critical. d) be produced using materials that are durable and resistant to wear or vandalism (see also Clause 12.7.1); Note: Materials should be selected based on environmental conditions and anticipated public interaction. Outdoor and high-traffic areas may require UV-resistant, weatherproof, or anti-graffiti finishes and tamper-proof mounting systems. e) be applied (attached, secured, mounted, adhered) using materials that are durable and resistant to wear or vandalism (see also Clause 12.7.1);
Why should we change it?
This is a standard about accessibility, and so description of physical characteristics is not appropriate.
Heading text
12.4 Configuration
Heading number portion
12.4
Item id
1774906900079_88
Heading id
s12.6.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
a) for signs meant to be read looking down (i.e., mounted on a standalone pole either parallel or angled to the ground), be located between 730 mm to 860 mm above the ground to allow viewing from a seated position;
What should we change it to?
Add the following: The text size, font, style, contrast, and color shall be suitable for those that are of median height, and in a standing position.
Why should we change it?
The sign must be suitable for those who are both in a seated position, and those who are standing, and so further away from the sign. For those that are further away from the sign, and in a standing position, the calculation of the character properties must be appropriate for that additional distance.
Heading text
12.6.1 Location of signs
Heading number portion
12.6.1
Item id
1774906951939_423
Heading id
s12.6.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
g) be cane-detectable for A-frame signs (see Clause 11.2.1); h) be cane-detectable for any signs mounted on posts (see Clause 11.2.1);
What should we change it to?
Replace it with one clause. g) be cane detectable when the sign is freestanding Why you think we should change it. This would be consistent with previous text, and of more general description.
Why should we change it?
NA
Heading text
12.6.1 Location of signs
Heading number portion
12.6.1
Item id
1774906990776_901
Heading id
s12.6.3
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Note 2: Floor numbers should be displayed on each level at both the top and bottom of staircases, as well as on handrails.
What should we change it to?
Add a sentence at the end. The signage that describes the floor number shall also identify the location of the stairwell, allowing confirmation of position in difficult navigation situations, as well as information for assistance personnel.
Why should we change it?
A building of more than a small size will have multiple stairwells. A person in a stairwell might easily lose track of which stairwell they are in, and so having this information would ensure better wayfinding, as well as directional advice for persons who give assistance, such as emergency personnel.
Heading text
12.6.3 Stairs
Heading number portion
12.6.3
Item id
1774907170785_736
Heading id
s12.6.3
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Change the two notes in this section to actual clauses, lettered, a, and, B. And increase the mandatory level from should, too, shall. Note 1: Information signs should be placed in stairwells to identify all entry and exit points. Note 2: Floor numbers should be displayed on each level at both the top and bottom of staircases, as well as on handrails
What should we change it to?
a. Information signs shall be placed in stairwells to identify all entry and exit points. b. Floor numbers shall be displayed on each level at both the top and bottom of staircases, as well as on handrails.
Why should we change it?
This is an important subject, and so the mandatory level change from a note to a regular clause, as well as changing, should, too, shall, reflect this importance.
Heading text
12.6.3 Stairs
Heading number portion
12.6.3
Item id
1774907263076_206
Heading id
s12.7.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Add a clause after a) where there are double doors, be installed at a consistent location on either side of the doorway; b) where the wall space is not sufficient, be installed on the nearest adjacent wall; c) not be mounted on the door itself to reduce the collision hazard; d) be located on the wall on the latch side of doors or openings to ensure people can read it safely; e) be at a distance of 140 mm to 160 mm from the leading vertical edge of the door jamb; and f) have a clear wall area around the sign of 75 mm wide.
What should we change it to?
Add clause G. g. Be placed in such a way that if the adjacent door is opened fully, or at high speed, then a person accessing the tactile sign shall not be in danger of being smashed by the opening door.
Why should we change it?
The standard must protect the person accessing the sign in a fail-safe manner.
Heading text
12.7.2 Tactile signs at doors—location and mounting
Heading number portion
12.7.2
Item id
1774907363355_37
Heading id
s12.11.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
12.11 Electronic and digital signage 12.11.1 General Electronic and digital signage falls into two categories: 1) Light Emitting Diode (LED) technologies that form letters and shapes via patterns of light-electrified dots. 2) Refreshable display technologies, such as plasma and LCD that are used for dynamic visual output. The lighting and formation of electronic and digital signage help increase its visibility, making it easily visible.
What should we change it to?
What we should change it to. Electronic signs are characterized by their ability to have the message easily changed by an administrator using an app, internally, using pre-programmed messages and images, such as a pedestrian walk, signal, or from some other control system, such as real-time information in an airport terminal. The actual display technology is evolving rapidly, and includes, plasma, LED, and LCD. Currently, plasma is rarely used, and LCD and LED are in a continuous race. The lighting and formation of electronic signage help increase its visibility, making it easily visible
Why should we change it?
The draft paragraph is somewhat out of date and does not focus on the advantages that electronic signage has. In addition, I feel that the distinction between electronic signs and digital signs is not necessary in this standard. Functionally, they are the same.
Heading text
12.11.1 General
Heading number portion
12.11.1
Item id
1774907601437_702
Heading id
s12.11
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Change the title. 12.11 Electronic and digital signage
What should we change it to?
12.11 Electronic Signage
Why should we change it?
Functionally, there is no difference between electronic and digital signage. It does not bring any additional information to this standard. If agreed, this change should be made everywhere in the section.
Heading text
12.11 Electronic and digital signage
Heading number portion
12.11
Item id
1774907769358_592
Heading id
s12.11.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Change clause b. Electronic and digital signage shall: a) allow sufficient time for viewers to view the message complying with Clause 12.11.7; b) be tested by people with various abilities to find the right amount of time needed; c) not present information in a scrolling or animated format;
What should we change it to?
b) be tested by people with various abilities to find the right amount of time needed, as well as other properties for usability. If users are selected, they shall be selected in a statistically significant way. If available, the accessibility advisory panel shall form part of the users who are doing the testing.
Why should we change it?
Electronic signage, being totally programmable, has an infinite number of ways of having the message displayed. The person doing the programming may or may not have the appropriate technical skills to decide on these display properties, and so users must test these properties, and if available, with the accessibility advisory panel.
Heading text
12.11.1 General
Heading number portion
12.11.1
Item id
1774907857371_83
Heading id
s12.11.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Electronic signs are mainly used where the information lasts for a long time and does not change, such as in a pedestrian walk signal, public facility schedule, or a directional symbol for wayfinding. Digital signage is mostly used where the message can be changed, such as: digital signage units for next-customer alert systems at kiosks and airport departure and arrival schedules. Electronic and digital signage displays more information than can be displayed on a fixed screen, such as the screen on a building directory. Electronic and digital signage use shall accomplish the same functions as traditional signs by displaying content that clearly conveys the message regardless of what is being displayed.
What should we change it to?
Remove this section
Why should we change it?
From the perspective of standards and accessibility, this is a description that does not meet the scope of this document. In addition, it is slightly out of date, as display technologies are chosen based on many factors, not necessarily whether the message is temporary, changeable, or permanent.
Heading text
12.11.2 Usage
Heading number portion
12.11.2
Item id
1774908201129_661
Heading id
s12.11.3
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
The screen size of the unit and the size of the chassis, the accessible controls, feedback confirmation for actions like pressing buttons, and easy maintenance and repair are crucial for accessibility.
What should we change it to?
Add a phrase at the beginning: New text starts here: for signage that is interactive and requires input from users, New text ends here: The screen size of the unit and the size of the chassis, the accessible controls, feedback confirmation for actions like pressing buttons, and easy maintenance and repair are crucial for accessibility
Why should we change it?
This standard focuses on the kind of signage that is not interactive, that is, does not require any input from the user. As this particular clause is about interactive signage, and this difference must be made clear.
Heading text
12.11.3 Design and installation
Heading number portion
12.11.3
Item id
1774908287404_103
Heading id
s12.11.4
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Replace illumination with luminance. 12.11.4 Illumination Electronic and digital signage illumination design shall:
What should we change it to?
12.11.4 luminance Electronic signage luminance design shall:
Why should we change it?
As described in the definition, luminous is the amount of light that a device, or in this case, pixel, emits. Illumination is the amount of light provided from other sources.
Heading text
12.11.4 Illumination
Heading number portion
12.11.4
Item id
1774908355770_993
Heading id
s12.11.4
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
12.11.4 Illumination Electronic and digital signage illumination design shall: a) favor models that allow for video brightness settings to be adjusted automatically according to local light conditions over those that have a pre-determined schedule, or which are user-defined; b) include a backlight feature to increase contrast and visibility in low-light conditions or in areas with high ambient lighting; and c) favor display technologies such as LED displays that economize on electricity consumption. Note 1: Factors such as the display size, the expected hours of operation, and pixel pitch are considered to help determine and lower energy consumption. Note 2: Pixel pitch is the relative proximity of the light pixels that make up an LED display. Pixel pitch will dictate the best viewing distance when accessing on-screen information.
What should we change it to?
Remove letter, C, and notes one and two c) favor display technologies such as LED displays that economize on electricity consumption. Note 1: Factors such as the display size, the expected hours of operation, and pixel pitch are considered to help determine and lower energy consumption.
Why should we change it?
Why you think we should change it: Letter C and notes one and 2 are about the amount of electricity used in different configurations. Given that this is a standard on accessibility, we feel this is out of scope. Note 2 is a very detailed technical paragraph about pixel pitch. Given that the standard requires usability, barrier-free access, we do not think it is necessary to prescribe how something is done, preferring to prescribe the result.
Heading text
12.11.4 Illumination
Heading number portion
12.11.4
Item id
1774908410142_194
Heading id
s12.11.6
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
12.11.6 Color factors Electronic and digital signage shall: a) avoid black backgrounds when placing LED-driven signage in the direct path of sunlight and instead use lighter backgrounds, to maintain the required ratios, indicated in this Clause; b) achieve a contrast ratio of at least 4.5:1 for regular text and a ratio of 3:1 for large text when determining background and text colors; Note: Large text is defined as having a point size of 18 points or 14 points bold and larger, while regular text is consistent with font sizes usually found in body text.
What should we change it to?
Remove the note in this part of the standard. Note: Large text is defined as having a point size of 18 points or 14 points bold and larger, while regular text is consistent with font sizes usually found in body text.
Why should we change it?
As this is a section about color, there is no need to have specifications about the font size.
Heading text
12.11.6 Colour factors
Heading number portion
12.11.6
Item id
1774908952920_416
Heading id
s12.6.3
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Note 2: Floor numbers should be displayed on each level at both the top and bottom of staircases, as well as on handrails.
What should we change it to?
Add a sentence at the end. Floor numbering or any other signage on handrails shall only be done if accessible signage is not close to the handrail. If signage on handrails is necessary, it shall be done in such a way that it does not harm a person using the handrail while grasping it.
Why should we change it?
If there is signage on a handrail, it might force a user to stop on the stairs in order to interpret the signage, potentially causing a hazard to other persons on the stairwell. For this reason, signage on handrail should be avoided if other places are available. Also, braille and raised text can sometimes have enough protrusion or sharp edges that might damage a hand that is sliding along, so care must be taken to avoid this.
Heading text
12.6.3 Stairs
Heading number portion
12.6.3
Item id
1774909091704_580
Heading id
s13.10
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
13.10 Construction and maintenance Location plans shall: a) be constructed of durable materials, appropriate to their position and expected service life; b) be easy to clean, repair, and update, as and when required; c) undergo regular inspections to ensure they remain legible, conspicuous, comprehensible, and accurate; and d) be reviewed and revised as necessary whenever there is a change in the information within the area. What we should change it to. Add two clauses e. Every location, plan, and map shall have on it contact information for users to report missing or confusing information, or if the user became lost, what was their experience, and suggestions to changes to the map or location plan to ensure this does not happen again. f. All reports received by the authorities from users, reporting confusing maps or location plans or becoming lost, shall be shared with the accessible advisory panel, if such a panel is part of the facility.
What should we change it to?
Add two clauses e. Every location, plan, and map shall have on it contact information for users to report missing or confusing information, or if the user became lost, what was their experience, and suggestions to changes to the map or location plan to ensure this does not happen again. f. All reports received by the authorities from users, reporting confusing maps or location plans or becoming lost, shall be shared with the accessible advisory panel, if such a panel is part of the facility.
Why should we change it?
Cartographers work to the best of their ability, but it is the input of the user that is most important. In the spirit of continuous improvement, every user who finds the map confusing, or missing information in one way or another, or became lost, shall report that information to the appropriate authorities so that the map or location plan can be changed.
Heading text
13.10 Construction and maintenance
Heading number portion
13.10
Item id
1774909135546_371
Heading id
s13.10
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Clarify the difference between location, plans, and maps.
What should we change it to?
Section 13 is about maps, but section 13.10 introduces location plans. The difference should be clarified, perhaps in the definitions. Or, perhaps, this section should have the words, location, plans, or maps, whenever one or the other is referenced.
Why should we change it?
This would bring clarity to the difference between location, plans, and maps.
Heading text
13.10 Construction and maintenance
Heading number portion
13.10
Submission ID
65057
Submitted by
VWilliams
Submitted on
Thu, 04/02/2026 - 08:49
Consent to contact
No

Individual 65058's submission

CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774899730668_307
Heading id
s10.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
The recommended Color Rendering Index (CRI) is 70, which is considered very low by most lighting standards – Even 80 CRI is generally viewed as low. We recommend specifying lighting above 90 CRI, as lower levels can create discomfort for people with certain visual impairments. It would also be helpful to include guidance on reducing glare, such as concealing or shielding light sources.
What should we change it to?
: The recommended Color Rendering Index (CRI) is 70, which is considered very low by most lighting standards – Even 80 CRI is generally viewed as low. We recommend specifying lighting above 90 CRI, as lower levels can create discomfort for people with certain visual impairments. It would also be helpful to include guidance on reducing glare, such as concealing or shielding light sources.
Why should we change it?
: The recommended Color Rendering Index (CRI) is 70, which is considered very low by most lighting standards – Even 80 CRI is generally viewed as low. We recommend specifying lighting above 90 CRI, as lower levels can create discomfort for people with certain visual impairments. It would also be helpful to include guidance on reducing glare, such as concealing or shielding light sources.
Heading text
10.1 Lighting
Heading number portion
10.1
Item id
1774899782178_696
Heading id
s12.7
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
2. Raised lettering: The guidance should clarify when raised lettering is effective and when it may be a hindrance, as it is not suitable for all types of information. Additional detail or examples, similar to those provided for other recommendations, would help illustrate appropriate use cases.
What should we change it to?
2. Raised lettering: The guidance should clarify when raised lettering is effective and when it may be a hindrance, as it is not suitable for all types of information. Additional detail or examples, similar to those provided for other recommendations, would help illustrate appropriate use cases.
Why should we change it?
2. Raised lettering: The guidance should clarify when raised lettering is effective and when it may be a hindrance, as it is not suitable for all types of information. Additional detail or examples, similar to those provided for other recommendations, would help illustrate appropriate use cases.
Heading text
12.7 Tactile signs
Heading number portion
12.7
Submission ID
65058
Submitted by
taelor.smith@cbsa-asfc.gc.ca
Submitted on
Mon, 03/30/2026 - 15:43
Consent to contact
Yes

Individual 65066's submission

CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774911378738_410
Heading id
s12.5
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
More clarification/examples of the colours mentioned in this section of the policy.
What should we change it to?
More clarification/examples of the colours mentioned in this section of the policy.
Why should we change it?
Better understanding of the types of colours (which reds should be avoided and which are okay to use?)
Heading text
12.5 Colour contrast
Heading number portion
12.5
Item id
1774911627955_231
Heading id
s7.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
first bullet: remove "recognizes the equity rights of persons with disabilities as Canadian citizens
What should we change it to?
recognizes the equity rights of persons with disabilities.
Why should we change it?
The point is difficult to understand if these words are included because non-citizens in Canada who are persons with disabilities are also deserving of equity. Furthermore, we have noted that the Accessible Dwellings Standard does not refer to Canadian citizens when mentioning “equity”: Standards developed by Accessibility Standards Canada are designed with the purpose of creating equity for persons with disabilities while taking into consideration national and international best practices, as opposed to focusing on minimum technical requirements.
Heading text
7.1 General
Heading number portion
7.1
Item id
1774911932942_735
Heading id
s7.4
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
“Shall” should be replaced with “must” throughout the standard when the standard imposes a mandatory obligation to conform with best legislative drafting practices (see 7.4 Terminology).
What should we change it to?
“Shall” should be replaced with “must” throughout the standard when the standard imposes a mandatory obligation to conform with best legislative drafting practices (see 7.4 Terminology).
Why should we change it?
“Shall” should be replaced with “must” throughout the standard when the standard imposes a mandatory obligation to conform with best legislative drafting practices (see 7.4 Terminology).
Heading text
7.4 Terminology
Heading number portion
7.4
Item id
1774912125031_217
Heading id
s10.2.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
"Matt" (table 1)
What should we change it to?
“Matt”, in clause 10.2.1 “General requirements”, should be replaced with “matte”, since the latter spelling is used throughout this standard.
Why should we change it?
“Matt”, in clause 10.2.1 “General requirements”, should be replaced with “matte”, since the latter spelling is used throughout this standard.
Heading text
10.2.1 General requirements
Heading number portion
10.2.1
Item id
1774912233277_204
Heading id
s12.2
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
The text below clause 12.2 “Types of signage” should be reviewed.
What should we change it to?
The last sentence creates a paragraph “a.” that is not followed by any others.
Why should we change it?
The last sentence creates a paragraph “a.” that is not followed by any others.
Heading text
12.2 Types of signage
Heading number portion
12.2
Item id
1774912315938_371
Heading id
s12.2.8
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
For clarity purposes, paragraph 12.2.8 a. could be replaced with the following: Include tactile characters and braille in the following signs if they are intended to be read by pedestrians: identification signs; mandatory signs; and warning signs;
What should we change it to?
For clarity purposes, paragraph 12.2.8 a. could be replaced with the following: Include tactile characters and braille in the following signs if they are intended to be read by pedestrians: identification signs; mandatory signs; and warning signs;
Why should we change it?
For clarity purposes, paragraph 12.2.8 a. could be replaced with the following: Include tactile characters and braille in the following signs if they are intended to be read by pedestrians: identification signs; mandatory signs; and warning signs;
Heading text
12.2.8 Requirements for different types of signage
Heading number portion
12.2.8
Item id
1774912379385_211
Heading id
s9.2
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
The use of abbreviations should be reviewed. Clause 9.2 provides a list of abbreviations that are not applied consistently throughout the standard. For example, in clause 12.8, “Unified English Braille (UEB)” should be replaced with “UEB” since UEB is an abbreviation listed in clause 9.2 and has also been used in the definition of “braille” in clause 9.1.
What should we change it to?
The use of abbreviations should be reviewed. Clause 9.2 provides a list of abbreviations that are not applied consistently throughout the standard. For example, in clause 12.8, “Unified English Braille (UEB)” should be replaced with “UEB” since UEB is an abbreviation listed in clause 9.2 and has also been used in the definition of “braille” in clause 9.1.
Why should we change it?
The use of abbreviations should be reviewed. Clause 9.2 provides a list of abbreviations that are not applied consistently throughout the standard. For example, in clause 12.8, “Unified English Braille (UEB)” should be replaced with “UEB” since UEB is an abbreviation listed in clause 9.2 and has also been used in the definition of “braille” in clause 9.1.
Heading text
9.2 Abbreviations
Heading number portion
9.2
Item id
1774912436229_188
Heading id
s12.8
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
Paragraph 12.8 d. should be reviewed. It contains a subparagraph i. that is not followed by any others.
What should we change it to?
Paragraph 12.8 d. should be reviewed. It contains a subparagraph i. that is not followed by any others.
Why should we change it?
Paragraph 12.8 d. should be reviewed. It contains a subparagraph i. that is not followed by any others.
Heading text
12.8 Braille
Heading number portion
12.8
Item id
1774912654562_515
Heading id
s7.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
The punctuation at the end of your paragraphs should be reviewed. We have noticed some inconsistencies. For example, in some instances, your paragraphs end with a semicolon, while in others they end with a period (e.g., in clause 11.4.2.2, paragraphs c. to i. end with a period, whereas in clause 10.1.2.1, paragraphs a. to c. end with a semicolon). The punctuation is also missing at the end of subparagraph “a.i.” of clause 12.2.8.
What should we change it to?
The punctuation at the end of your paragraphs should be reviewed. We have noticed some inconsistencies. For example, in some instances, your paragraphs end with a semicolon, while in others they end with a period (e.g., in clause 11.4.2.2, paragraphs c. to i. end with a period, whereas in clause 10.1.2.1, paragraphs a. to c. end with a semicolon). The punctuation is also missing at the end of subparagraph “a.i.” of clause 12.2.8.
Why should we change it?
The punctuation at the end of your paragraphs should be reviewed. We have noticed some inconsistencies. For example, in some instances, your paragraphs end with a semicolon, while in others they end with a period (e.g., in clause 11.4.2.2, paragraphs c. to i. end with a period, whereas in clause 10.1.2.1, paragraphs a. to c. end with a semicolon). The punctuation is also missing at the end of subparagraph “a.i.” of clause 12.2.8.
Heading text
7.1 General
Heading number portion
7.1
Submission ID
65066
Submitted by
accessible@sen.parl.gc.ca
Submitted on
Mon, 03/30/2026 - 19:18
Consent to contact
Yes

Individual 65067's submission

CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774921605079_527
Heading id
s6.1
What kind of suggestion are you making?
Editorial such as spelling, grammar, formatting and accessibility
What should we change?
While the standard will apply initially only to federal facilities
What should we change it to?
While the standard will apply initially only to federal facilities, and those housing federally regulated industries...
Why should we change it?
Does the standard not also apply to federally regulated industries?
Heading text
6.1 Background
Heading number portion
6.1
Item id
1774921819793_824
Heading id
s6.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Note: Tactile diagrams, tactile maps and acoustics are not considered within this Standard’s scope of work.
What should we change it to?
Add a sentence: Digital maps are considered in scope.
Why should we change it?
The standard is silent on the concept of digital maps. They present a different use case than physical and tactile maps, and somewhat different accessibility considerations apply.
Heading text
6.1 Background
Heading number portion
6.1
Item id
1774922074336_486
Heading id
s6.2
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Usability and safety: Any technologies are easy to use, safe, and prevent additional obstacles or harm.
What should we change it to?
Signage itself is safe to use and access - that is, people with disabilities are not unfairly put in harm's way to access the information contained in the signage.
Why should we change it?
There's another aspect to "safe" that might be relevant and important: That I, as a person with a disability, am not in harm's way when accessing the information in the signage. For example - I'm not obstructing pedestrian traffic in trying to read or otherwise access the information in the signage.
Heading text
6.2 Guiding principles
Heading number portion
6.2
Item id
1774922650581_361
Heading id
s7.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
This Standard provides requirements and guidance on the design, management and implementation of tools and systems that facilitate wayfinding and access to signage throughout physical spaces.
What should we change it to?
No edit suggested here, but I will suggest an addition to the definition of "signage" in Clause 9.
Why should we change it?
It is implicit that "signage" doesn't only refer to directional, location and navigation signage. However, this is what people might gravitate to when thinking about signage - directional signage to rooms or wings in a building, a room number next to a door, etc. As a result, all sorts of other signage might be in scope, but inadvertently excluded - for example, signage in a science lab or a work setting, which might "look and feel" different from the kind of signage we tend to think about. If this is really in scope, I recommend calling it out as such. If it's not in scope, I recommend saying so.
Heading text
7.1 General
Heading number portion
7.1
Item id
1774922743821_877
Heading id
s7.3
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
The following topics are not covered in this Standard: Tactile maps and diagrams Note: These are not included in this standard at this time as a literature and standards review has indicated a lack of consistency in the approach and application of these tools. More consideration is needed. Acoustics Note: This will be a separate standard: CAN-ASC-2.5/ICC A118 Acoustics in the built environment. Assistive listening systems
What should we change it to?
Add digital maps if they are out of scope. If they are in scope, they should be listed in Clause 7.2.
Why should we change it?
See my previous comment in Clause 6.1 Are digital maps in scope or out of scope? If out of scope, they need to be added here.
Heading text
7.3 Exclusions
Heading number portion
7.3
Item id
1774923200051_964
Heading id
s9.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Signage — Means of conveying information about direction, location, safety or action and designed to be clear, concise and consistent. Signage can be audible, text, symbols, tactile or graphical information.
What should we change it to?
Add a note: Kinds of signage might include but not be limited to: Signage that gives directions to a room or part of building; signage that identifies a specific location; signage that conveys information about actions to be taken; warning signage; and, signage specific to certain kinds of working environments (e.g., labs and other areas where personal protective equipment is worn). Note 2: Signage might be permanent or temporary. Signage specific to certain kinds of working environments might be made on paper, as opposed to other kinds of material.
Why should we change it?
As with my comment from Clause 6.1 - the standard is silent on the inclusion of certain kinds of signage, such as you would find in a working science lab or other kind of working environment. If this is out of scope, these changes are not necessary, but it should be made explicit that this is the case. The language recommended assumes that it is in scope, but that will be up to the technical committee.
Heading text
9.1 Definitions
Heading number portion
9.1
Item id
1774923615118_75
Heading id
s10.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Good lighting is important mainly for safety and communications. There is no standard set of guidelines that will meet everyone's needs. As people age, their eyes require more light to function effectively. An eye condition can also affect a person’s lighting needs. The same level of light may be fine for a fully-sighted person, excessive for someone with glaucoma and too low for someone with macular degeneration. In addition to providing visual clarity, lighting is useful in emphasizing important elements of the environment. Lighting makes it easier to identify building elements such as entrances, hallways, obstacles/unsafe areas, stairs, and changes of level. Light levels, lighting direction, and background decor are factors that help clarify visual information, such as reducing glare.
What should we change it to?
Add after the last sentence in Clause 10.1: Natural lighting can be variable, depending on the presence of windows, the angle of the sun, the time of day, the time of year, and even inclement weather conditions. The interaction between natural and artificial lighting indoors, and the variability of natural light outdoors, are important elements to consider in designing appropriate lighting for signage.
Why should we change it?
Natural lighting can be variable, depending on the presence of windows, the angle of the sun, the time of day, the time of year, and even inclement weather conditions. The interaction between natural and artificial lighting indoors, and the variability of natural light outdoors, is often not considered when contemplating lighting requirements. It may be important in the introductory text of Clause 10.1 to allude to this issue, and note that the requirements provide a baseline that shall be adhered to at all times of day and year, where applicable.
Heading text
10.1 Lighting
Heading number portion
10.1
Item id
1774924125522_945
Heading id
s13.1
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Maps play a pivotal role in accessible wayfinding and signage, especially to understand and navigate complex environments. A wide range of map types, including location plans, guide maps, and navigation maps in printed and digital forms, serve distinct purposes and may require different or additional design standards. In outdoor spaces, directories and wayfinding kiosks should indicate current location (i.e., “You Are Here”), details to help with orientation (e.g., north arrow, landmarks, buildings), distances, and accessibility conditions (i.e., gradient, surface conditions, widths, obstacles, and hazards).
What should we change it to?
Add a sentence: Wayfinding kiosks, where used, shall be complaint with CSA/ASC B651.2. (This standard would then have to be included in the reference documents in Clause 8.)
Why should we change it?
This section alludes to digital maps, include those incorporated into self-service kiosk-type devices. Those devices should be compliant with CSA/ASC B651.2.
Heading text
13.1 General
Heading number portion
13.1
Item id
1774924336815_766
Heading id
s12
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Clause 13 alludes to digital maps, but doesn't include specific requirements around them.
What should we change it to?
See attached file.
Why should we change it?
If digital maps are indeed in scope, there are a set of requirements in between the accessibility of digital maps and their usability which get at whether a user with disabilities accesses and perceives equivalent information - that is, that they get the same information outcome as a person without disabilities. This is the aspect of accessibility and usability that often gets omitted from consideration. Attached to this note is a submission from Brandon Biggs, CEO of XR Navigation, with some proposed language to address this gap, which the committee can consider.
Heading text
13. Maps (non-tactile)
Heading number portion
13.
Submission ID
65067
Submitted by
mahadeo.sukhai@idea-stem.ca
Submitted on
Mon, 03/30/2026 - 22:33
Consent to contact
Yes

Individual 65068's submission

CAN-ASC-2.4 – Wayfinding and Signage
Feedback items
Item id
1774926365597_445
Heading id
s6.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
"initially only federal facilities, other jurisdictions will be encouraged to adopt"
What should we change it to?
"Encouraged" should be changed to required
Why should we change it?
If looking to create a standard that will be followed, "encouraged" is noncommittal. The same as "suggestion". In general people/businesses won't take the initiative to change existing structures/business principles if they don't have to. If the standard is required, then it's a structure in place to follow. Rules of procedure
Heading text
6.1 Background
Heading number portion
6.1
Item id
1774927046410_352
Heading id
s7.4
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Shall
What should we change it to?
Must
Why should we change it?
Both terms can mean obligation but "Shall" can more commonly be considered as a suggestion. It's more subjective in its meaning interpretation. "Must" is more definitive.
Heading text
7.4 Terminology
Heading number portion
7.4
Submission ID
65068
Submitted by
dorice.tepley@gmail.com
Submitted on
Mon, 03/30/2026 - 23:26
Consent to contact
Yes

Individual 65094's submission

CAN-ASC-2.9 – Accessible Childcare Centres
Feedback items
Item id
1775064281030_528
Heading id
s0
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Impairment is derogatory. It is pathologizing. There is great research by Shelley Moore, Luigi Iannacci (and Rachel Heydon) as well as Patty Douglas that would help to better frame some of this content. Dignity cannot be an actual goal when the language is prejudicial. There are serious inherent contradictions here.
What should we change it to?
Person first language does not work with language that also places the blame and the disability IN the person. The barriers to participation are in situated in the learning and care environments and in society. All belong. All are welcome. Please return to the definition and start there.
Why should we change it?
The language should be changed because is assumes able-centric societal structures are preferable. Difference is equated with deviance and deficit. A policy that prioritizes ablism will not work and then we will be puzzled by why it doesn't work. The paradigm has to change - inclusivity cannot be created with exclusive language. Please feel free to reach out for a conversation - but the real experts are above.
Heading text
1. Accessibility Standards Canada: About us
Heading number portion
1.
Item id
1775064609905_831
Heading id
s6.1
What kind of suggestion are you making?
General comments on the overall standard or a section such as things that are missing
What should we change?
Childcare is spelled "Child care." and it is more than child care, it is Early Learning and Care. Early Learning and Care is a deeply pedagogical pursuit. Early Learning and care is a right of children to education referenced in the UNCRC. Early Learning and Care is a far more current term.
What should we change it to?
Early Learning and Child Care.
Why should we change it?
It shows that government is not connected to the sector or to current research. Please see the NB Early Learning Curriculum Framework as an exemplar. It is one of the best in the world and the scholars and Early Childhood Educators who created it are some of the best in the world. https://www2.gnb.ca/content/gnb/en/departments/education/elcc/content/curriculum/curriculum_framework.html
Heading text
6.1 Importance of accessibility in childcare centres
Heading number portion
6.1
Item id
1775064763555_739
Heading id
s6.2
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
There are some generalizations about autism here.
What should we change it to?
Recommend collaboration with families about what works best for their children. Family participation in Early Learning and Child Care is a core tenant for all exemplary policies and has to be emphasized more.
Why should we change it?
ibid
Heading text
6.2 Overview of accessible design in childcare centres
Heading number portion
6.2
Item id
1775064857646_426
Heading id
s6
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Family Child Care Services should not be excluded.
What should we change it to?
Include Family Child Care Services
Why should we change it?
An inclusion policy that states exclusions within the sector it aims to support is an inherent contradiction.
Heading text
7. Scope
Heading number portion
7.
Item id
1775065112568_677
Heading id
s19.4
What kind of suggestion are you making?
Technical such as dimensions or application of the standard
What should we change?
Such a policy is entangled with pedagogical implications and approaches, yet there are no pedagogical references here. Pedagogical sources inform Early Childhood Educators' professional practices, which is imperative to this work.
What should we change it to?
Please engage with some pedagogical sources and insights.
Why should we change it?
It is difficult to address Early Learning and Child Care with engaging with educators, families and children themselves.
Heading text
19.4 Publications
Heading number portion
19.4
Submission ID
65094
Submitted by
a8m6@unb.ca
Submitted on
Wed, 04/01/2026 - 13:40
Consent to contact
Yes

Info Source: Sources of federal government and employee information

Info Source: Sources of federal government and employee information 2025 to 2026 General information Alternate formats Large print, print, braille, MP3 (audio), e-text, sign language and Digital Accessible Information System ( DAISY ) formats are …

Information and communication technologies

Information and communication technologies On this page Standards CAN/ASC - EN 301 549:2024 - Accessibility requirements for ICT products and services (EN 301 549:2021, IDT) CAN-ASC-6.2 Accessible and Equitable Artificial Intelligence Systems Technical …

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2026-04-03

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