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CAN/ASC - EN 301 549:2024 Accessibility requirements for ICT products and services (EN 301 549:2021, IDT)
How to acknowledge financial support from Accessibility Standards Canada
Identifying barriers to accessing federal financial services and programs for people with intellectual or developmental disabilities
People with intellectual or developmental disabilities face barriers to accessing federally-regulated financial services and programs. This study will identify these barriers. It will make recommendations for future standards. It will also identify best practices for making these services and programs more inclusive.
Inclusive Airports
This study will explore what people with disabilities experience when navigating airports. It will also make recommendations to support the employment of people with disabilities at airports.
Inclusive and Accessible Skilled Trades Employment for People with Disabilities
This study will explore what students with disabilities experience when they transition from college to work. It will focus on skilled trades. The study will offer best practices to support training and education for students with disabilities.
Inclusive by Design: Insights from a National Dialogue to Remove and Prevent Barriers in Accessibility in the Built Environment
This project aims to capture the latest insights in the accessible built environment sector to share how inclusive design is being applied and scaled across Canada. This will be done by gathering the insights of participants to the Accessibility Professional Network Conference hosted by Rick Hansen Foundation. The conference program is designed to identify, remove, and prevent barriers to accessibility in the built environment. This will be done through targeted sessions, expert panels, and collaborative discussions. Conference participants will share knowledge, showcase innovation, and strengthen inclusive design practices in Canada.
INDEED: INvestigating the DEvelopment of Accessibility Standards in Canada and the Inclusion/Exclusion of Episodic Disabilities
Some disabilities come and go. These are known as episodic disabilities. This study will look at how accessibility standards can address the barriers faced by people with episodic disabilities.
Individual 64038's submission
this is not in plain language. The text should lead by example and comply with the ASC Plain Language Standard.
Write the standard in plain language.
Everyone will have access to the. material, and be able to find, understand and use the standard. All ASC materials should be in plain language.
Plain Language please
edit it
remove a barrier to understanding
present in plain language
plain language, if ASC can presebnt the standard in French, you can present it in plain language.
Remove a glaring barrier to access and understanding.
Are alerts required to be available in plain language?
Require alerts to be in plain language.
So everyone has. access to egress instructions.
Individual 64084's submission
The scope section
Broaden the scope to include all buildings or spaces in relation to the non-built environment components of the standard (eg a. 11).
The scope section is written as a built environment standard - only applying to new builds, renos, or new occupancy. However parts of the standard, such as section 11, are applicable to all occupied buildings regardless of the timing of the last changes.
The scope section and content included
Include evacuation from outdoor spaces as well.
Evacuation is also applicable in outdoor spaces, especially given the breadth of the types of evacuations that the standard refers to. Eg national parks and forest fires.
Clarify what section 10 is doing or relocate it
Clarify what section we is
What is section 10? It’s numbered as though it’s a substantive section but it has no requirements. It’s written like definitions, but isn’t in the definition section.
Reference to peep
Add (if any)
When the public visits somewhere, they will rarely have a PEEP. This suggests it will always exist.
Reference to peep and buddy.
Add (if any)
In public buildings, visitors with disabilities rarely have a peep or an assigned buddy. This would typically only be in place where people are regularly visiting somewhere (their workplace)
“Designated floors”
“Designated areas”
In large buildings, a fire warden may have responsibility for an area smaller than the whole floor.
Review list of “person with a disability shall” to ensure its relevance to visitors
Break the list up or clarify what elements are applicable to visitors versus planned and regular occupants.
This section assumes a person with a disability regularly comes to The building. Visitors will not have a PEEP, for example, and should not be required to develop one.
Cross references
Add cross references to peep section in
There’s a lot of mention of peeps elsewhere and it would be useful to reference where to find more info
Visitor peep
I don’t know
The visitor peep section seems to assume a visitor to an office building. This is both an extreme expectation of someone with a disability every time they visit any space and unrealistic. Someone goes to apply for a passport, visits a federal museum, goes to the bank, or goes to the CN tower. This is simply not possible.
reference to security or checkin desk
Add (if available) or equivalent
Not all buildings will have a checkin or security desk that visitors will be checking in at.
Reference to sign
Require accessible means of communication to invite visitors to complete PEEP
Signs are often not accessible and therefore are not a great means of identifying visitors that may need a PEE.
Reference to buddies
Provide clarity or alternative to buddies for visitors
Again - given the numbers of visitors and sizes of some buildings, visitors are not going to have a buddy with them who can be responsible for this. I'm imagining large museums, or airports, etc. What is the alternative? As written, it says that everyone who needs assistance SHALL have a buddy.
"Before an emergency occurs, each person having been identified as needing assistance shall be assigned a buddy and a backup buddy who is willing to assist in an emergency. It is the responsibility of the building manager to ensure that buddies are assigned. If no one volunteers to be a buddy, then it is the responsibility of the building manager to provide that service."
Before an emergency occurs, the building manager shall assign a buddy and a backup buddy who is willing to assist in an emergency to each person having been identified as needing assistance.
Clarify who is responsible for completing various activities. make it a shall instead of "is responsible for"
Given the importance of the emergency egress drills to ensure that all occupants of a building know the necessary procedures to safely exit the building, all individuals shall participate in the emergency egress drills. This will ensure that, during an emergency, everyone is aware of what to do and where to go. Drills are conducted to ensure that the plans in place are understood, realistic, safe, and effective.
Given the importance of the emergency egress drills to ensure that all occupants of a building know the necessary procedures to safely exit the building, the building manager shall ensure that all individuals participate in the emergency egress drills. Note: This will ensure that, during an emergency, everyone is aware of what to do and where to go. Drills are conducted to ensure that the plans in place are understood, realistic, safe, and effective.
Clarify who owns the requirement and convert additional information into a note.
Drills shall be practised at least every 12 months. For some people with disabilities, executing the entire emergency egress procedure may be stressful, cause harm to their physical or mental well-being, or be extremely time consuming. In these cases, the emergency egress procedure should be executed to the greatest degree possible. A successful emergency egress drill shall ensure that:
Build managers shall practise drills at least every 12 months. For some people with disabilities, executing the entire emergency egress procedure may be stressful, cause harm to their physical or mental well-being, or be extremely time consuming. In these cases, the emergency egress procedure should be executed to the greatest degree possible. Through a successful emergency egress drill, building managers shall ensure that:
Clarify the responsibility - the drill isn't responsible for anything.
Rewrite as a note or a normative statement
Rewrite as a note or a normative statement
As written, this is just informative. There is no requirement here.
Clarify the responsibility of the standard
Clarify the responsibility of the standard
The first sentence in this section is a note, not a requirement. The subsequent items are aimed at people assisting and buddies. Are they the audience of the standard? I would think this needs to be written that building managers shall ensure... Or occupants shall ensure...
Clarify responsibility and audience
Clarify responsibility and audience
The section now has shall requirements for PWD and their buddies. But again, are they the audience that is implementing the stndard? OR should it be that building managers or occupants shall...
After an emergency situation has taken place, an in-depth review shall be conducted on the effectiveness of the procedures that were developed and implemented. All drills and emergencies shall be documented to facilitate improvement. Potential improvements should be discussed frequently and openly. This discussion shall:
After an emergency situation has taken place, the building manager shall conduct an in-depth review on the effectiveness of the procedures that were developed and implemented. The building manager shall document all drills and emergencies to facilitate improvement. The building manager should discuss potential improvements with occupants and affected parties frequently and openly.
Clarify who is responsible for this. The drills and emergencies cannot document themselves.
This discussion shall:
Add person responsible for this.
It is not clear who is responsible for ensuring that the discussion includes these things. The discussion can't do it itself.
If feedback was provided by any of the building occupants during the post-evacuation discussion that could improve the egress of people with disabilities, this information shall be used to update the building evacuation plan and/or the PEEPs. When changes are made, they shall be discussed with the person with the disability, their buddies, and any other occupants who may provide assistance during an emergency egress situation.
If feedback was provided by any of the building occupants during the post-evacuation discussion that could improve the egress of people with disabilities, the building manager shall use this information to update the building evacuation plan and/or the PEEPs. When changes are made, the building manager shall discuss them with the person with the disability, their buddies, and any other occupants who may provide assistance during an emergency egress situation.
Clarify responsibility
In addition to reviewing the Fire Safety Plan and the individual personal emergency egress plans after every emergency egress, the plans shall be updated every time there is a situational change that could alter how a person with a disability can safely exit the building during an emergency. This could include situations such as:
In addition to reviewing the Fire Safety Plan and the individual personal emergency egress plans after every emergency egress, the building manager shall update plans every time there is a situational change that could alter how a person with a disability can safely exit the building during an emergency. This could include situations such as:
Clarify responsibility
be equipped with a hands-free two-way communication system that is at a maximum height of 1200 mm;
Add a minimum height too.
If the communication system is too low, its also inaccessible.
Should this be a note? It doesn't have any normative requirement
Should this be a note? It doesn't have any normative requirement
Should this be a note? It doesn't have any normative requirement
Clarify the title
Clarify the title. Perhaps Barriers to Emergency Egress?
The name of this Annex isn't clear - isn't the whole standard about this? And "issues" seems to put the responsibility on the person with a disability.
Rename Accessible emergency alerts for people with disabilities
Rename Accessible emergency alerts
Its not just for PWD. So remove.
Rename Emergency evacuation devices for people with disabilities
Rename Accessible emergency evacuation devices
To clarify the responsibility.
Individual 64174's submission
Why included this in a standard that has to do with egress? It's already so long you could make it shorter or skip it all together. Most people know who you are.
Eliminate it all together.
Too long.
What about buildings that have a public? We can't have everyone fill this out.
There should be a public section and guideline on how to actively support people with disabilities in the public without a form.
Because otherwise the draft reads like its just for internal employees in the building.